Anmoldeep Kaur
Lalor,VIC
Overview
1
1
year of professional experience
Work History
Receptionist
Gobind Sweets
07.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
Customer Service Representative
Domino's Pizza
08.2023 - 04.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Tracked customer service cases and updated service software with customer information.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Bachelors Of Information System - Cyber Operations And Warfare
Holmes Secondary College
Melbourne, VICSkills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer/Client relations
- Data inputting
- File Management
- Typing Speed
- Customer Service
- Attention to Detail
- Problem-Solving
- Punctual and Reliable
- Team Collaboration
- Conflict Resolution
Timeline
Customer Service Representative
Domino's Pizza
08.2023 - 04.2024
Receptionist
Gobind Sweets
07.2023 - 05.2024
Bachelors Of Information System - Cyber Operations And Warfare
Holmes Secondary College