Ann Maina
Mandurah,WA
Summary
Dedicated and compassionate disability support worker with three years of hands-on experience and a Bachelor's degree in Community Services. Committed to contributing to a dynamic team while providing high-quality support to individuals in need. Inspired by a strong commitment to helping others, consistently applies a robust work ethic to achieve organizational objectives. Proven ability to multitask and manage time effectively, ensuring all responsibilities are met with diligence and care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Disability Support Worker
All Nurses Western Australia Agency
05.2023 - Current
- Implemented tailored support strategies for clients with disabilities, ensuring a safe and comfortable environment.
- Assisted clients in daily living activities, promoting independence and enhancing quality of life.
- Collaborated with healthcare professionals to coordinate comprehensive support services for clients.
- Delivered detailed instruction on disability support and client engagement, focusing on best practices for new staff.
- Led initiatives to improve client satisfaction through feedback collection and service adjustments.
Support Worker
Nurse Assist 24/7 organisation
01.2022 - Current
- Provided exceptional customer service and support to clients, addressing inquiries and resolving issues promptly.
- Assisted in training new team members on operational procedures and software tools to enhance team efficiency.
- Collaborated with healthcare professionals to ensure seamless coordination of patient care services.
- Monitored service delivery processes, identifying areas for improvement to enhance overall client satisfaction.
Fieldwork placement 2
12 Buckets
02.2025 - 05.2025
- Youth support program, casework, client assessment and advocacy
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Fieldwork placement 1
Peel Connect Incorporated
07.2024 - 08.2024
- Homelessness support programs, advocacy, client services, early intervention
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Disability support worker
Swan Iris Agency
08.2022 - 10.2023
- Provided personalized care and support to clients with disabilities, ensuring comfort and safety.
- Assisted clients in daily living activities, promoting independence and enhancing quality of life.
- Implemented individualized care plans, adapting strategies to meet specific client needs effectively.
- Facilitated communication between clients and healthcare professionals, ensuring accurate information exchange.
Community Service Worker
Sagana Sub County Hospital
01.2022 - 05.2022
- Facilitated community outreach programs to enhance public health awareness.
- Collaborated with healthcare professionals to develop patient support initiatives.
- Conducted assessments to identify community needs and resources.
- Trained volunteers in effective communication and service delivery techniques.
Education
M.D. - Individual support
Perth WA01.2023
Certificate 3 - Individual support
01.2023
Diploma - Community Health & Development
Kenya Institute of Development Studies College
01.2022
Graduate Certificate - HIV/AIDS Testing And Counselling Services
East Africa Institute of Certified Studies
Kenya01.2021
Skills
- Emotional Support
- Substance abuse awareness
- Case management expertise
- Professional boundaries
- Care planning
- Client Advocacy
- Mental Health Support
- Data Collection
- Problem-solving
- Housekeeping and meal preparation
- Personal care
- Daily living assistance
- Documentation and reporting
- Disability awareness
- Relationship building
- Documentation skills
Certification
- Completion of Bachelors of community services letter
- Police Clearance
- Working with Children Check
- Drivers Licence
- Certificate 3 in Individual support
- Covid19 Vaccinations
- Manual Handling
- First Aid + CPR
- NDIS Workers Screening
LANGUAGES
English - Native or Bilingual
Swahili - Native or Bilingual
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
Timeline
Fieldwork placement 2
12 Buckets
02.2025 - 05.2025
Fieldwork placement 1
Peel Connect Incorporated
07.2024 - 08.2024
Disability Support Worker
All Nurses Western Australia Agency
05.2023 - Current
Disability support worker
Swan Iris Agency
08.2022 - 10.2023
Support Worker
Nurse Assist 24/7 organisation
01.2022 - Current
Community Service Worker
Sagana Sub County Hospital
01.2022 - 05.2022
Certificate 3 - Individual support
Graduate Certificate - HIV/AIDS Testing And Counselling Services
East Africa Institute of Certified Studies
M.D. - Individual support
Diploma - Community Health & Development
Kenya Institute of Development Studies College