Ann Wilks

Assistant Dog Groomer

Lisa Jameson

05.2023 - Current

Demonstrated adaptability by quickly learning new skills when needed or adjusting plans based on changing circumstances
Efficiently managed time by prioritizing tasks according to urgency, resulting in timely completion of all assignments.
Provided exceptional service to clients by addressing concerns promptly and professionally.
Ensured the highest level of cleanliness within the salon by performing routine cleaning tasks and adhering to strict sanitation guidelines.
Collaborated closely with other staff members to ensure seamless coordination of services for each pet.
Increased repeat business by building rapport with clients, offering expert advice on at-home pet care, and setting up regular appointments.
Assisted head groomer with handling various dog breeds, ensuring their safety and comfort during the grooming process.
Proactively addressed client questions and concerns regarding their pet''s grooming needs, leading to increased customer loyalty.
Reduced stress in dogs by utilizing calming techniques and creating a soothing atmosphere during grooming sessions.
Contributed to a positive workplace environment through effective communication with team members and clients.
Delivered an outstanding customer experience by consistently meeting or exceeding expectations through high-quality grooming services.
Washed, trimmed and brushed animals to maintain good grooming standards.
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.