Anna Leonard
Sunbury,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Canteen Assistant/Manager
Chalkboard Catering
03.2017 - 12.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Allergy Control
Waitress
Hidden Cafe
11.2014 - 01.2017
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
All Rounder
Cafe Circe
08.2011 - 03.2014
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
Education
Year 9 -
Kew High School
Skills
- Organizational Skills
- Research
- Interpersonal Communication
- Recordkeeping
- Allergy Participation
- Working with Children Check
Languages
Macedonian
Elementary
Greek
Elementary
Timeline
Canteen Assistant/Manager
Chalkboard Catering
03.2017 - 12.2023
Waitress
Hidden Cafe
11.2014 - 01.2017
All Rounder
Cafe Circe
08.2011 - 03.2014
Year 9 -
Kew High School
Certification
Working with Children Check
Anaphylaxis
infection control
Basic Food Handling
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