Annabel Hunt
Little Burleigh,QLD
Summary
Passionate Customer Service professional with an extensive background as a Customer service attendant. Well-spoken and friendly with excellent problem-solving skills. Accustomed to working in team-oriented, fast-paced environments. My work duties included serving customers on the cash register, working as part of a team, serving customers to a high standard, dealing with challenging situations and handling money. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Casual
Body Shop
11.2023 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Casual Team Member
Hail Mary
09.2023 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Take orders from the customers and make sure that they reserve their food.
- Processed customer transactions using cash register till.
Casual Team Member
Kmart
07.2021 - 10.2023
- I work in presentations where I clean up a certain part of the store e.g., men, women, kids and activewear where I fold and size the clothes and make sure that the area is tidied.
- I am also trained in the fitting rooms where I attend to customers and help them if they have any questions or concerns about a particular product or garment.
- I work as part of a team on the cash registers where I make sure that the customer enjoys their visit and their purchase.
- I work one on one with the customers to make sure their needs are met.
Casual Educator
Gumleaf Gully Childcare
01.2021 - 10.2023
- Monitored the safety and behaviour of every child in care.
- Cared for children between ages of 6 months and 4 years.
- Helped students with mealtimes by portioning out foods, opening containers and bringing supplies.
- Maintained safety and security of each child under care.
- Kept facility areas clean and neat.
- Built relationships and communicated with parents to provide best learning environment for children.
- Met regularly with team of teachers to discuss best practices and develop innovative teaching strategies.
Customer Service Attendant
Foodworks Supermarkets
01.2020 - 11.2020
- I attended to customers and my duties included serving customers at the cash register, restocking the shelves when the stock was getting low, cleaning the registers and the store and keeping on top of the store's hygiene.
- I actively listened to customers, handled concerns quickly and escalated major issues to the supervisor.
- I offered advice and assistance to customers, paying attention to special needs or wants.
Education
Current - Certificate III in Hospitality
Tafe Queensland
Gold Coast, QLD06.2024
Skills
- Good customer service
- Ability to Work Under Pressure
- Food safety
- Excellent work ethic
- Food presentation abilitie
- Works well as part of a team
- Good at problem-solving
- Strong Communication skills
- Good self-management
- Organisational Skill
- Managing Multiple Tasks
- Money Handling Abilities
Certification
- SITHFAB021 Certificate (RSA)
- Cert III in early childhood education and Care
- QCE Certificate
- First Aid Certificate
- Blue Card
Additional Information
Lee, The body shop, 0424601372
Rachael Porter, 0419503791
Debbie Porter, Manger, Food works, 0408214899, debbir.porter@internode.on.net
Timeline
Casual
Body Shop
11.2023 - Current
Casual Team Member
Hail Mary
09.2023 - 11.2023
Casual Team Member
Kmart
07.2021 - 10.2023
Casual Educator
Gumleaf Gully Childcare
01.2021 - 10.2023
Customer Service Attendant
Foodworks Supermarkets
01.2020 - 11.2020
Current - Certificate III in Hospitality
Tafe Queensland
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