Annabelle Ward

• Greeted customers & assisted with product locations, questions, selections & purchases.
• Maintained clean sales floor, straightened & faced merchandise.
• Used POS system to process sales, returns, online orders, gift card activations & end of day transactions.
• Opened and closed store independently. Ran shifts.
• Visual merchandising & optimising the presentation of products to highlight their features & appeal.
• Utilized upselling techniques to promote additional products and increase sales.
• Increased sales by offering advice on purchases, promoting additional products & joining rewards programmes.

Although primarily based in my home store, Typo in Surfers Paradise, I covered shifts for Typo in other suburbs & in the Cotton On Group brands such as Factorie.

• Supervised swimming, played games, worked on puzzles, and read books.
• Collected Sam from the bust stop & accompanied him to his home.
• Communicated positively with Sam & his mother, Jessica.
• Prepared bedtime routines & helped Sam go to sleep.
• Organized and cleaned the home after activities & meals by picking up & packing away toys & craft items, & wiping down food preparation areas.
• Prepped healthy, age-appropriate snacks and meals.