As an experienced Account Manager at Southern Cross Austereo, I have managed a diverse portfolio of direct and agency clients at both local and national levels. My role has centred on delivering tailored advertising campaigns that drive real business outcomes, while fostering strong, long-term client relationships. I excel in account management, client communication, and campaign coordination, consistently ensuring client expectations are met through clear communication, strategic planning, and timely execution.
My strengths lie in relationship building, customer service, and understanding client objectives to align solutions that support business growth. I have proven to manage multiple accounts simultaneously while delivering exceptional service and results. Through regular reporting and analysis, I provide insights that help optimise campaign performance and ensure continuous improvement.
Before this, I spent nine years with the JPL Group in luxury retail, developing high-level sales capabilities and leadership experience. Combined with over a decade of customer service expertise, I have refined my interpersonal, negotiation, and problem-solving skills to a high professional standard.
I am now seeking a marketing position where I can continue to grow and evolve as a marketing professional while contributing meaningfully to the success and growth of an organisation. I bring with me a strong foundation in sales, client management, and strategic thinking, ready to add value in a dynamic marketing environment.