Annalise Lovric

Dennington Discount Chemist

11.2022 - Current

Kept pharmacy counter and related areas clean, neat and organized.
Answered telephones and provided information about order status, store hours and pharmacy procedures.
Greeted customers and responded to questions with friendly, knowledgeable assistance.
Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
Located and processed ready prescriptions to customers, distributed medication information
Input patient information into computer system for prescription orders.
Answered questions regarding medication instructions and usage.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Processed payments for prescriptions and accurately completed cash and credit card transactions.
Greeted customers at counter and provided excellent customer service.
Assisted customers in selecting over-the-counter medications and health care products.
Trained new pharmacy assistants
Supported operations with filing, copying , and scanning documents
Delivered exceptional customer service through active listening skills and addressing concerns promptly.
Received deliveries of medication shipments, verifying contents against invoices and adhering to proper storage protocols.
completed stores banking procedure every weekend shift

Summary