Summary
Overview
Work History
Education
Skills
Certification
Reading, Music and Mothering
Timeline
Generic

Annarose Malkin

Gisborne,VIC

Summary

Dynamic and compassionate Registered Nurse with a diverse background, including a pivotal role at Western Health. Leveraged excellent communication and critical thinking skills to enhance patient satisfaction and support evidence-based practices. Proven ability in fostering teamwork, improving workflow efficiency, and driving quality care. Attentive nursing professional presenting high level of care, patient assistance and time management during each shift. Considered hardworking and driven. Ready for new opportunity to apply exceptional nursing skills in clinical aesthetic setting. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Graduate Registered Nurse

Western Health
02.2024 - Current
  • Enhanced patient satisfaction by effectively communicating with patients, families, and healthcare team members.
  • Delivered culturally competent care tailored to meet the diverse needs of the patient population served within the facility.
  • Supported the implementation of evidence-based practice initiatives, resulting in improved quality of care for patients.
  • Provided emotional support to patients and families coping with acute illness or chronic conditions, fostering trustful relationships with them throughout their healthcare journey.
  • Contributed to a positive work environment by collaborating with interdisciplinary teams to provide optimal patient care.

Medical Receptionist

Resolve Medical Centre
06.2022 - 06.2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Improved workflow efficiency, organizing back-office supplies and equipment.
  • Streamlined office communication by effectively coordinating between doctors and nurses.

Beauty Therapist/Salon Manager

Brazilian Butterfly Armadale
01.2010 - 05.2021
  • Enhanced customer satisfaction by providing exceptional salon services and personalized consultations.
  • Conducted regular performance evaluations of staff members to identify areas of improvement and provide constructive feedback.
  • Maintained a clean, safe, and welcoming environment for clients and employees alike.
  • Collaborated with other beauty professionals to offer specialized services such as laser skin and hair treatments, waxing, spray tanning, tinting and skin care.
  • Resolved employee conflicts and maintained a positive work atmosphere through effective communication techniques.
  • Mentored junior staff members to help them advance their skills and grow professionally within the company.
  • Monitored salon finances closely, implementing cost-saving measures to maximize profitability.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Handled employee scheduling and coverage needs during business hours.

Education

Bachelor of Nursing - Nursing

Australian Catholic University
Melbourne, VIC
10.2023

Diploma of Beauty Therapy - Beauty Therapy

Sheila Baxter Academy
Melbourne, VIC
11.2008

Skills

  • Direct Patient Care
  • Patient Records Documentation
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Medication and IV administration
  • Excellent Communication
  • Compassionate and Caring
  • Critical Thinking
  • Clinical judgment
  • Skin analysis competency
  • Tool sterilization knowledge

Certification

Current and valid.

Registration number upon request.

Reading, Music and Mothering

I am an avid reader in my leisure time. I also enjoy listening to  and writing music, singing and playing guitar. But all these take a backseat to spending time with my gorgeous 5 year old son. 

Timeline

Graduate Registered Nurse

Western Health
02.2024 - Current

Medical Receptionist

Resolve Medical Centre
06.2022 - 06.2024

Beauty Therapist/Salon Manager

Brazilian Butterfly Armadale
01.2010 - 05.2021

Bachelor of Nursing - Nursing

Australian Catholic University

Diploma of Beauty Therapy - Beauty Therapy

Sheila Baxter Academy

Current and valid.

Registration number upon request.

Annarose Malkin