Anne Johnston
Busselton,WA
Summary
Accomplished Receptionist with a proven track record at Sandy Bay Holiday Park, enhancing customer satisfaction through meticulous organization and effective communication. Excelled in streamlining operations and managing diverse tasks, showcasing exceptional time management and Microsoft Office proficiency. Achieved notable efficiency improvements, demonstrating a commitment to excellence and a professional demeanor in all guest interactions.
Overview
34
34
years of professional experience
Work History
Receptionist
Sandy Bay Holiday Park
03.2023 - Current
- Greeted incoming guests professionally and provided friendly, knowledgeable assistance.
- Confirmed reservations and communicated with guests in a professional manner.
- Answered phone promptly and attended to enquiries.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in guests.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Business Owner
Comfort Inn Busselton River Resort
07.2006 - 08.2023
Chief Executive Officer
Sports Medicine Australia WA Branch)
11.1990 - 07.2010
Education
Bachelor Applied Science - Recreation And Management
Edith Cowan University
Perth, WA11.1990
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Data inputting
- Office administration
- Administrative support
- Professional demeanor
- Documentation and reporting
- Basic accounting
- Strategic planning
- Staff management
- Business administration
- Project management
- Meticulous and organized
- Attention to detail
- Problem-solving
- Punctual and reliable
- Microsoft office
- Computer proficiency
Timeline
Receptionist
Sandy Bay Holiday Park
03.2023 - Current
Business Owner
Comfort Inn Busselton River Resort
07.2006 - 08.2023
Chief Executive Officer
Sports Medicine Australia WA Branch)
11.1990 - 07.2010
Bachelor Applied Science - Recreation And Management
Edith Cowan University
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