Summary
Overview
Work History
Education
Skills
Timeline
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Annelie Simms

Glenmore Park,NSW

Summary

Accomplished Beauty Therapist and Salon Owner with a proven track record of enhancing client satisfaction and boosting revenue through expert application of beauty treatments, including lash and brow maintenance and deep tissue massage. Excelled in client consultation, fostering loyalty at Annelie Simms' salon. Skilled in both interpersonal communication and strategic marketing, significantly improving service delivery and client relationships.

Overview

17
17
years of professional experience

Work History

Beauty Therapist

Mary Mcmahon
06.2022 - Current
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Ensured seamless front desk operations by handling phone inquiries, appointment bookings, payment processing, and record-keeping effectively.
  • Participated in ongoing training and education opportunities to stay current on industry trends and techniques.

Beauty Salon Owner

Annelie Simms
04.2012 - 02.2022
  • Developed a loyal client base by consistently delivering high-quality services and fostering positive relationships with customers.
  • Implemented stringent hygiene and safety protocols to maintain a clean, safe environment for both clients and employees.
  • Maintained compliance with all local, state, and federal regulations governing the operation of beauty salons to ensure continued licensure and avoid potential fines or penalties.
  • Increased client satisfaction by providing personalized beauty consultations and recommending suitable products and services.
  • Boosted salon revenue through effective marketing strategies, including social media promotion and targeted advertising campaigns.
  • Collaborated with local businesses to create cross-promotional partnerships that benefited both parties involved while increasing visibility within the community.
  • Optimized inventory management processes to minimize waste while maintaining adequate stock levels for seamless service delivery.

Beauty Therapist

Lynda Bentham
02.2008 - 04.2012
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.

Education

Diploma Beauty And Health - Beauty Therapist

Chestertfield College
United Kingdom
07.2001

Skills

  • Lash and brow maintenance
  • Waxing and threading
  • Waxing services
  • Dye and Tint Application
  • Skincare product knowledge
  • Sales and Upselling
  • Anti-aging treatments
  • Client consultation abilities
  • Deep Tissue Massage

Customer Service

Retail experience

Products knowledge

Upselling strategies

Payment Processing

Relationship building and management

Team Collaboration

Sales coordination

Customer Engagement

Timeline

Beauty Therapist

Mary Mcmahon
06.2022 - Current

Beauty Salon Owner

Annelie Simms
04.2012 - 02.2022

Beauty Therapist

Lynda Bentham
02.2008 - 04.2012

Diploma Beauty And Health - Beauty Therapist

Chestertfield College

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Annelie Simms