Annette Tavitian
Woy Woy,NSW
Summary
Emotional abuse counsellor with a strong background helping women overcome challenges in interpersonal relationships and cope with triggering situations. Focus on facilitating the exploration of issues relating to narcissistic abuse, develop treatment plans and advocate for clients' mental health and well-being.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Emotional Abuse Recovery Counsellor
Annette Tavitian Counselling & Coaching
01.2020 - Current
- Provide long term and short term in person, telehealth and video counselling as required to clients suffering from emotional abuse, narcissistic abuse and trauma
- Provide support and awareness around communication with a Narcissist as well as emotional and psychological impact
- Assess client needs, provide relevant handouts and documents to support client growth
- Support clients caught in conflict with relationship breakdown, separation and divorce
- Adept in working with issues such as: Bereavement; Emotional Abuse; Narcissistic Abuse; Grief and Loss; Anxiety and Depression
- Providing awareness about emotional abuse via online platforms such as LinkedIn
- Ensuring client data and notes are accurately inputted into COREPLUS system
- Provide support to other counsellors with mentorship and guidance around supporting their clients
- Fulfill requirements of professional association (ACA Level 2) points, standards and regulations
- Provide referrals and support based on needs of individual client needs
- Assist clients in developing insight into their own behaviour by exploring current relationships, past experiences and future goals
- Provide strategies on how best to manage difficult emotions like anger or sadness without resorting to physically or emotionally destructive behaviours
- Use Socratic questioning and motivational interview techniques where necessary
- Supported family members during times of distress
- Utilized evidence-based practices such as Cognitive Behavioral Therapy (CBT) and psychotherapy
- Encouraged positive change by helping individuals recognize patterns of negative thinking
- Adapted therapeutic approaches based on each individual's unique circumstances in order to maximize effectiveness
- Educated clients on mental health topics including self-care strategies, coping skills and lifestyle changes that can improve overall well-being.
Volunteer Ethics Teacher
Primary Ethics Australia
02.2018 - Current
- Delivering 30 minute Ethics lessons to Primary School Children as per Primary Ethics curriculum to children from Kindergarten to Year 6
- Work with groups of children up to 20 participants.
- Utilizing socratic questioning and curiosity
- Completed child protection modules as required
Confidence Coach
Confidence Coach
05.2017 - 05.2019
- Coached and counselled clients to adjust to life and make positive changes
- Provided coaching via online platforms
- Mentor to clients experiencing anxiety/depression, career transition and confidence
- Responded quickly to meet customer needs and resolve issues
- Provided guidance and support to clients, helping them develop their skillset and reach their goals
- Established trustful relationships by maintaining regular contact via telephone calls or emails
- Suggested techniques and methods to help client reach educational, social and professional goals
- Guided clients through Linkedin in developing their professional networks.
Child Protection Case Worker
Peninsula Family and Community Services, FACS
07.2016 - 01.2017
- Worked in Child Protection team as front line case worker
- Monitored and assessed children in foster care and provided support to carers, parents and guardians
- Conducted safety and risk assessments for both physical and psychological, and other harm as set out by FACS guidelines
- Responded to callouts and crisis calls
- Interviewed children and parents and provided recommendations on appropriate discipline techniques
- Worked with vulnerable parents and children
- Followed procedures for the Removal and Assumption of Children and Young persons
- Liaised with external service providers and agencies across health and human services crisis intervention and counselling
- Worked with victims of trauma, sexual assault and drug abuse
- Ensured compliance with all state laws related to child protection
- Interviewed clients individually, in families, or in groups, assessing situations, capabilities, and problems to determine services required to meet needs
- Engaged regularly with local schools staffs to provide updates on students' progress in foster care placements
- Identified potential placements for children removed from their homes due to safety concerns; coordinated placement arrangements between agencies when necessary
- Investigated allegations of child abuse or neglect within 24 hours of initial report
- Conducted home visits to assess living conditions and family dynamics, utilizing crisis intervention skills as needed
- Established positive relationships with clients by demonstrating empathy, respect, and patience while providing resources and referrals
- Maintained case history records and prepared reports
- Served as a liaison between multiple agencies involved in a single case; facilitated communication between parties involved when necessary.
Grief and Loss Counsellor
Palliative Care Australia
03.2015 - 10.2015
- Bachelor of Counselling degree placement
- Provided individual and group grief and loss counselling to families of the bereaved
- Built strong relationships with clients
- Counselled clients or patients to adjust to life and make positive changes
- Redesigned setup, maintenance and rostering of volunteers program
- Maintained confidentiality of records relating to clients' treatment
- Encouraged positive change by helping individuals recognize patterns of negative thinking that may be contributing towards symptoms of distress.
Administration Assistant
Prominent Fluid Controls
02.2011 - 06.2011
- Data entry and maintenance of customer information within the service database, ensuring data integrity
- Input of service job information efficiently to deliver the highest levels of client service
- Processed invoices accurately in accordance with company policy and procedures
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Opened, routed, and distributed incoming mail to staff members.
Systems Monitoring Officer
QR National, Formerly Queensland Rail Limited
11.2009 - 02.2011
- Performed investigations of employees' Email, PC and Web-log using scanning software in cases where QR policy is suspected of being violated
- Compiled reports for management of case evidence against an employee, as part of investigations
- Reviewed potential Inappropriate breaches on the DLP (Triton) system and recommend to HR whether an investigation should be conducted
- Provided Managers with guidance and support in regard to the Code of Conduct, the Appropriate Use of Electronic Systems, and Information Security
- Trained Managers on the 'Importance of Information Security'
- Updated and maintained System's, processes and procedures and gave training to the appropriate parties
- Reviewed potential Information Security Breaches; composed and sent reminder emails to employees involved in a breach
- Undertook scans of company network and email systems to review and generate reports
- Created user accounts and assigned access privileges based on individual requirements
- Reviewed help desk requests on daily basis for reporting team actioned requests such as access to Social Networking Sites, Social Media Sites, Web Sites, Email, cessation of LAN access etc..
- Identified opportunities for process improvement through data analysis and research.
Service Administrator
Quantum Corporation
11.2008 - 11.2009
- Organized installations nationally: assigned staff, generated purchase orders, followed up and closed completed installations and projects
- Coordinated multinational transactions: provided quotes and invoices on libraries to SUN Asia Pacific (APAC) & Australia/New Zealand (ANZ), routed renewal packages from SUN to contracts team in US for processing, and updated the library installation base
- Managed multiple aspects of Third Party Maintenance (TPM), was first contact for Third Party Maintenance support, provided purchase orders for installs, followed up with the US team on purchase orders submitted through the internal system
- Validated and reconciled invoices prior to processing payments, and ensured accuracy on purchase orders from TPM Providers
- Ensured that APAC & ANZ managers were abreast on all libraries submitted under support with their TPM Providers.
Security Administrator
AAPT Pty Ltd
06.2007 - 06.2008
- Documented and maintained Physical Security & Logical Security policies and procedures, developed new records for necessary or new inclusions, and provided ongoing education to managers and staff
- Managed and processed all terminations for Logical and Physical Security on a daily and fortnightly basis
- Controlled access through provisioning, modification, and termination of credentials of multiple secure and confidential systems and locations, including MEGA billing system, RSA tokens, Security Access Passes with photo ID, and building access
- Validated and stored access requests and authorization paperwork through employee lifecycle software
- Followed-up on security breaches and audited alarms on daily basis
Education
Bachelor Degree in Counselling -
Australian Institute Of Professional Counsellors
10.2015
Certificate IV Life Coaching -
Hart Life Coaching
11.2018
Caseworker Development Course -
(FACS) Family And Community Services
10.2016
Diploma of Human Resources -
Australian Online Training
02.2017
Diploma of Counselling -
Australian Institute Of Professional Counsellors
03.2011
Skills
- Cognitive Behavioral Therapy (CBT) Expertise
- Motivational Interviewing
- Case Management
- Counselling services
- Case Notes
- Relaxation Techniques
- Stress and anxiety management
- Coping Skills
- Domestic Violence Training
- Mandatory Reporting Procedures
- Life Skills Counseling
Certification
- WWC1017021E, 08/01/27
- ACA- Level 2, 06/01/24
- First Aid Certificate 92686, 06/01/25
Timeline
Emotional Abuse Recovery Counsellor
Annette Tavitian Counselling & Coaching
01.2020 - Current
Volunteer Ethics Teacher
Primary Ethics Australia
02.2018 - Current
Confidence Coach
Confidence Coach
05.2017 - 05.2019
Child Protection Case Worker
Peninsula Family and Community Services, FACS
07.2016 - 01.2017
Grief and Loss Counsellor
Palliative Care Australia
03.2015 - 10.2015
Administration Assistant
Prominent Fluid Controls
02.2011 - 06.2011
Systems Monitoring Officer
QR National, Formerly Queensland Rail Limited
11.2009 - 02.2011
Service Administrator
Quantum Corporation
11.2008 - 11.2009
Security Administrator
AAPT Pty Ltd
06.2007 - 06.2008
Bachelor Degree in Counselling -
Australian Institute Of Professional Counsellors
Certificate IV Life Coaching -
Hart Life Coaching
Caseworker Development Course -
(FACS) Family And Community Services
Diploma of Human Resources -
Australian Online Training
Diploma of Counselling -
Australian Institute Of Professional Counsellors
- WWC1017021E, 08/01/27
- ACA- Level 2, 06/01/24
- First Aid Certificate 92686, 06/01/25
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