Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Annie Buller

East Branxton,NSW

Summary

I am a dedicated, organised and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities withing a wide range of employment areas.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Assistant

Kmart
09.2022 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Helped customers locate products and checked store system for merchandise at other sites.

Fast Food Crew Member

Hungry Jacks
05.2021 - 12.2022
  • Worked front counter, drive-thru and other areas.
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
  • Took orders, prepared meals, and collected payments.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Collaborated with team members to complete orders.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Assisted other team members to achieve goals.
  • Prepared high-quality food items following established recipes and safety guidelines for consistent results.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Expedited orders with accuracy, resulting in reduced wait times for customers.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Trained new crew members on company policies, procedures, and best practices for optimal performance.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.

Education

HSC

St Joseph's College
Lochinvar, NSW
01-2024

Skills

  • Hard working
  • Punctual
  • Work well in a team environment
  • Friendly and helpful
  • Strong communication and interpersonal skills
  • Reliable and responsible
  • Honest and dependable

Accomplishments

    2024

    First in Course - English Standard

    2023

    First in Course - Exploring Early Childhood

Certification

2025 - First Aid Certificate

Unit of Competency Code

HLTAID009 - Provide cardiopulmonary resuscitation

HLTAID010 - Provide basic emergency life support

HLTAID011 - Provide first aid


2025 - Working with Children Check - WWC3005559E


2025 - Police Check - Crime Check Australia

Reference: 120799

Interests

Netball

Spending time with friends

Reading


Timeline

Sales Assistant

Kmart
09.2022 - Current

Fast Food Crew Member

Hungry Jacks
05.2021 - 12.2022

HSC

St Joseph's College

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Annie Buller