ANNIE DOMINIQUE LADERA
Harkness,Australia
Summary
A highly motivated, adaptable, and detail-oriented Registered Migration Agent with at least three years of experience managing a diverse range of Australian visa applications, including Partner Visas, General Skilled Migration, SID, ENS, Subclass 485, Student Visas, and Australian Citizenship applications. Dedicated to helping migrants achieve their goals by offering expert guidance and support throughout the migration process. Seeking to apply my expertise in migration services within a reputable company or organisation that values excellence in client support and immigration solutions.
Overview
13
13
years of professional experience
Work History
REGISTERED MIGRATION CONSULTANT
Augustine & Co. Immigration Lawyers
Melbourne, Victoria
03.2022 - Current
- Conducting consultations regarding visa options based on a client’s circumstances and eligibility requirements.
- Advising on potential risks and challenges in visa applications.
- Gathering and reviewing all necessary documents from clients.
- Completing and submitting visa applications (i.e., Partner/Family, GSM, SID, ENS, sc485, Australian Citizenship, etc) and skills assessment applications to the relevant immigration authorities, ensuring that all applications meet legal and policy requirements.
- Adhering to the Code of Conduct for Migration Agents.
- Keeping up to date with changes in immigration law and policy.
MIGRATION ASSISTANT (LEGAL ASSISTANT)
Augustine & Co. Immigration Lawyers
Melbourne, Victoria
12.2021 - 03.2022
- Getting in touch with leads and convincing them to book a consult as the first point of contact with new inquiries.
- Maintaining and updating the CRM software.
- Keeping up to date with any developments, changes to migration laws, and industry updates.
- Case planning, development, and management.
- Legal research, fact-gathering, and information retrieval.
- Drafting correspondence, pleadings, document responses, and discoveries.
- Contacting and conferencing with clients.
- Analyzing and summarizing documents.
MIGRATION ASSISTANT
Aussizz Group
Melbourne, Victoria
04.2021 - 11.2021
- Assisting clients with initial inquiries about visa options and immigration processes.
- Scheduling consultations with migration agents.
- Collecting and reviewing client information to determine eligibility for visas.
- Provide comprehensive assistance to migration agents in preparing visa applications, such as filling out visa application forms, organizing supporting documents, conducting an initial review of the documents, submitting visa applications, and tracking their progress.
- Communicating with clients regarding application status, and additional requirements.
- Keeping up to date with changes in immigration regulations.
- Maintaining client records and updating databases.
- Handling client appointments, emails, and follow-ups.
MIGRATION ASSISTANT (CLIENT LIAISON OFFICER & TEAM LEADER)
Think Visa
Melbourne, Victoria
04.2019 - 04.2021
- Provide comprehensive support to migration agents.
- Manage a team of legal and administrative assistants to ensure that daily to weekly administrative tasks are achieved.
- Assist the Processing Manager in facilitating meetings with other team members.
- Liaise with clients to collect the required information and documents.
- Correspond with relevant authorities, such as skills assessment authorities, when necessary.
- Prepare forms and documentation for the visa application.
- Regularly communicate with clients and update them on the status of their applications.
- Attending to requests for further information from the Department of Home Affairs with regard to lodged visa applications.
- Reviewing documents, ensuring accuracy, and drafting online applications.
- Answer phones to attend to client inquiries.
- Clients' database or file management.
ADMINISTRATION ASSISTANT
BridgeAus Migration Consultancy
01.2015 - 01.2016
- Complete Visa forms
- Corresponding with clients (Fees and Services Agreement, Consumer Guide, etc.) and updating them on the status of their application
- Managing the clients’ filing system (online and physical forms)
- Maintaining the company website and Facebook page
- Scheduling interviews with clients for skills assessment and related enquiries
- Assisting in marketing events and activities
- Updating Clients form for registration with Migration agents
- Delivering excellent customer service to support day to day activities for migrants to become Australian Citizens
SUPPORT MEMBER (VOLUNTEER)
MIGRANTE MELBOURNE
01.2018 - Current
- Support preparing statutory declarations
- Write draft statements on behalf of Migrante Melbourne
- Facilitate forums and conferences about current issues in the Philippines and other issues which affect migrants
YOUTH ORGANISER (VOLUNTEER)
ANAKBAYAN MELBOURNE
01.2012 - Current
- Conduct research and social investigation research about Filipino communities in Victoria
- Support, organise and facilitate different campaigns and events
- Coordinate fundraising activities
- Take minutes of meetings
- Engage in solidarity networking and coordinate with other Filipino community, ethnic community groups, academic research institutes and unions to identify issues affecting youth, migrants and women
- Attend forums and conferences of other community organisations for campaigns about human rights issues and other Philippine issues
Education
GRADUATE DIPLOMA - Migration Law
Victoria University
City Queens01.2020
BACHELOR OF INTERNATIONAL RELATIONS -
La Trobe University
Bundoora12-2018
Skills
- Strong Communication & Interpersonal Skills
- Passion for the Australian Migration Industry
- Customer Service Excellence
- Independent & Team-Oriented Work Ethic
- Empathy & Cultural Awareness
- Multi-Tasking & Adaptability
- Organisational and Time Management Skills
- Detail-Oriented
- Research and Analytical Expertise
- Initiative & Problem-Solving Abilities
- Thrives Under Pressure
- Technical Proficiency - ie data entry, Migration Manager and MS Office Suite (Word, Outlook, etc)
References
Available upon request
Timeline
REGISTERED MIGRATION CONSULTANT
Augustine & Co. Immigration Lawyers
03.2022 - Current
MIGRATION ASSISTANT (LEGAL ASSISTANT)
Augustine & Co. Immigration Lawyers
12.2021 - 03.2022
MIGRATION ASSISTANT
Aussizz Group
04.2021 - 11.2021
MIGRATION ASSISTANT (CLIENT LIAISON OFFICER & TEAM LEADER)
Think Visa
04.2019 - 04.2021
SUPPORT MEMBER (VOLUNTEER)
MIGRANTE MELBOURNE
01.2018 - Current
ADMINISTRATION ASSISTANT
BridgeAus Migration Consultancy
01.2015 - 01.2016
YOUTH ORGANISER (VOLUNTEER)
ANAKBAYAN MELBOURNE
01.2012 - Current
GRADUATE DIPLOMA - Migration Law
Victoria University
BACHELOR OF INTERNATIONAL RELATIONS -
La Trobe University
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