ANNIKA MILINKOVIC
Winston Hills,Australia
Overview
17
17
years of professional experience
Work History
Sale assistant
Cotton On
Castle Hill, Australia
09.2022 - Current
- Maintained composure and utilised robust problem-solving and interpersonal skills to resolve conflicts.
- Replenished shelves, racks, and bins with the latest merchandise, adjusting signage to highlight special items.
- Monitored the sales floor to identify customers requiring assistance and merchandise in need of restocking.
- Conducted pricing calculations, applied discounts, and processed transactions by collecting payments.
- Fostered a clean, organised, and inviting customer environment through the implementation and upkeep of visual merchandise standards.
- Efficiently performed register sales transactions in adherence to established cash control procedures and customer service guidelines.
- Actively supported ongoing promotions and initiatives to elevate the customer experience, foster loyalty, and drive sales.
- Demonstrated effective teamwork in collaborative environments.
Volunteer
Mother Day Classic
Parramatta/Penrith, Australia
01.2010 - Current
- Organising fundraising events
- Making clothes and jewellery
Casual Sale Assistant
Pilgrim
Castle Hill, Australia
03.2022 - 12.2022
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Calculated pricing, applied discounts and collected payments to process transactions.
Volunteer
BOB WILSON; charity walk for kids with cancer
Mossman, Australia
05.2021 - 05.2022
Christmas Casual Retail Assistant
Lovisa
Castle Hill, Australia
10.2021 - 01.2022
- Promoted a clean, organised and inviting environment for customers by implementing and maintaining merchandise visual standards and techniques.
- Engaged customers and enhanced experience through product awareness and team selling.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Supported current promotions and initiatives to enhance customer experience, increase customer loyalty and impact sales.
- Outfitted customers by suggesting key looks and incorporating latest trends based on individual style.
Education
Bachelor - Security Studies
Macquarie University
01-2027
Highschool -
Gilroy Catholic College
Castle Hills01-2023
Skills
- Customer needs assessments
- Merchandising
- Upselling techniques
- Pos system operation
- Excellent Customer service
- Product recommendation
- Teamwork and collaboration
Awards
Trained in First Aid 001, Basic Emergency Training - 002 and 003 (2023)
Timeline
Sale assistant
Cotton On
09.2022 - Current
Casual Sale Assistant
Pilgrim
03.2022 - 12.2022
Christmas Casual Retail Assistant
Lovisa
10.2021 - 01.2022
Volunteer
BOB WILSON; charity walk for kids with cancer
05.2021 - 05.2022
Volunteer
Mother Day Classic
01.2010 - Current
Bachelor - Security Studies
Macquarie University
Highschool -
Gilroy Catholic College