Annika Smith
11 Highland Street Redland Bay,QLD
Summary
Dedicated and eager to help young people reach full potential through positive and effective support. Compassionate and encouraging with experience working with children and youth of all ages. Assists youth in navigating various situations using healthy coping skills. Organised and dependable at managing multiple priorities with the willingness to take on added responsibilities to meet the team goals.
Overview
6
6
years of professional experience
1
1
Certification
10
10
years of post-secondary education
Work History
Youth Worker
Progressive Youth Care And Consultancy
09.2023 - Current
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided key emotional support to special needs youth.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Contributed to development of individualised plans to support youth goal achievement.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Supervised youth in residential and community-based programs to minimise risks and offer support.
Independent Support Worker
Care By Anni
09.2022 - 08.2023
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Educator
C&K Childcare Centre
07.2020 - 08.2023
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
Support Worker
Care Sisters
04.2022 - 12.2022
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Created, prepared, and delivered reports to various departments.
- Utilized evidence-based practices to provide effective interventions for clients.
Service Officer
Services Australia - Concentrix
06.2020 - 02.2021
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Coordinated solutions for high volume of customer inquiries per day while meeting and exceeding performance quotas.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Lead Educator
Bayside Kindergarten And Childcare
02.2019 - 07.2020
- Built relationships and communicated with parents to provide best learning environment for children.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe environments.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
Event Assistant
The Star Entertainment Group
12.2018 - 10.2019
- Performed event coordination for larger parties and gatherings.
- Developed integrated event strategies and conducted on-site events management and follow-up after events.
- Developed decor, theme and ambiance for events to satisfy client's vision and budget.
Event Staff
Various Employers
10.2017 - 12.2022
- Private Weddings, Bar staff, Concerts, Festivals, Sporting events, School events
- Provided general cleaning of venue spaces before, during, and after events.
- Utilised great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
Education
Allens Training
01.2019 - 03.2023
Certificate IV in Youth Work -
Strategix
10.2023 - Current
Certificate III in Beauty Services -
TAFE Queensland - Brisbane
02.2018 - 11.2018
The Coffee School
04.2017 - 04.2017
Kimberley College
01.2012 - 12.2016
Skills
- Organisational & Leadership skills
- Responsible & Reliable
- Interpersonal skills
- Patience, Resilience & Integrity
Certification
Certificate 3 in Beauty Services
Responsible Service of Alcohol Certificate
SITHFAB005 Prepare and serve espresso coffee
SITXFSA001 Use hygienic practices for food safety
Timeline
Certificate IV in Youth Work -
Strategix
10.2023 - Current
Youth Worker
Progressive Youth Care And Consultancy
09.2023 - Current
Independent Support Worker
Care By Anni
09.2022 - 08.2023
Support Worker
Care Sisters
04.2022 - 12.2022
Educator
C&K Childcare Centre
07.2020 - 08.2023
Service Officer
Services Australia - Concentrix
06.2020 - 02.2021
Lead Educator
Bayside Kindergarten And Childcare
02.2019 - 07.2020
Allens Training
01.2019 - 03.2023
Event Assistant
The Star Entertainment Group
12.2018 - 10.2019
Certificate III in Beauty Services -
TAFE Queensland - Brisbane
02.2018 - 11.2018
Event Staff
Various Employers
10.2017 - 12.2022
The Coffee School
04.2017 - 04.2017
Kimberley College
01.2012 - 12.2016
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