Shaina Pacey
Townsville,QLD
Summary
To seek and maintain a secure full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Worker
Act for Kids Townsville
08.2023 - Current
- Provide time-limited complex youth work intervention to children and young people involved within Child Protection
- Work collaboratively to ensure the child/young person's goals are achieved
- Support and encourage school participation and relationship with educational environment
- Provide transport and other practical support to children and young people
- Working with children with complex trauma, disabilities and neurodevelopmental disorders.
Residential Youth Worker
Uniting Care Iona House Homeless Shelter
12.2023 - Current
- Provide direct support to young women in a sensitive, strengths based, and non-discriminatory, non-judgmental way
- Provide support to young people with day to day living situations including, including social and community inclusion, household activities and providing medication whilst ensuring duty of care is upheld at all times
- Participate in the implementation of individual care plans for young people
- Complying with organisational requirement including completion of case notes, handover notes and other documentation, reporting of service issues, attendance and participation in meetings and training.
Teacher Aide
Stanton Lodge Support Unit
10.2022 - 08.2023
- Supervising and providing behaviour support for 'at risk' State School students from Prep to Year 4 from Townsville and surrounding areas
- Assisting teaching staff in implementing the Personal and Social Capabilities Program from the Australian Curriculum Framework to improve outcomes and behaviour targets
- These include Brain Talk, Neuroplasticity, and Zones of Regulation
- Providing a strong emphasis on Brain Development to assist students to understand and therefore control their own behaviours
- Working with children with special needs and/or from high-trauma backgrounds.
Junior Finance Clerk
RGM Maintenance
03.2021 - 03.2022
- Invoice data entry for Townsville, Mackay, Rockhampton and Brisbane Branches
- Supplier statement reconciliations for all nine Branches across Australia
- Cross check all freight invoices from Toll, Fedex and Followmont
- Assisting in ensuring timely submission of reports in line with required deadlines
- General administrate duties
- Liaison and communicate with business stakeholders
- Ad hoc tasks/projects as directed by management.
Customer Service
Townsville Basketball
01.2017 - 12.2023
- Providing customer service at the front of the canteen (including handling of complaints, operating POS system, money handling, processing orders)
- Food preparation and cooking for basketball games and catering
- Phone calls and online orders to wholesale, local grocers and service companies for goods and produce
- Creating working rosters for staff.
Customer Service
Kmart
01.2016 - 01.2018
- Helping customers with quality service within the store to find goods
- Processing and receiving payments
- Answering customer queries via phone calls
- Counting products for stocktake and stock replenishment
- Processing orders for collection.
Education
Bachelor Of Nursing - Health Education
James Cook University
Townsville, QLDBachelor Of Education -
Central Queensland University, Townsville
St. Margaret Mary's College
Hyde Park, QLD2018
Skills
- Excellent spoken and written communication skills
- Demonstrated organisational skills and time management
- Demonstrated reliability and trustworthiness
- Demonstrated expertise in computer skills
Certification
- Open Manual Driver’s Licence
- Paid & Voluntary Blue Card
- Certificate of Working with Children after Complex Trauma
Accomplishments
- 2018, Queensland Studies Authority Senior Certificate
- 2011-Current Queensland, North Queensland & Townsville Basketball Representative
References
1. Sandra Searle, Work Reference
Phone:0434 539 353
Email: sandysearle28@gmail.com
2. Kiara Pellegrini, Work Reference
Phone: 0438 089 861
Email: kiara.pellegrini@actforkids.com.au
3. Hayley Fraser, Personal Reference
Phone: 0431 624 696, Hayley.fraser02gmail.com
Timeline
Residential Youth Worker
Uniting Care Iona House Homeless Shelter
12.2023 - Current
Youth Worker
Act for Kids Townsville
08.2023 - Current
Teacher Aide
Stanton Lodge Support Unit
10.2022 - 08.2023
Junior Finance Clerk
RGM Maintenance
03.2021 - 03.2022
Customer Service
Townsville Basketball
01.2017 - 12.2023
Customer Service
Kmart
01.2016 - 01.2018
Bachelor Of Nursing - Health Education
James Cook University
Bachelor Of Education -
Central Queensland University, Townsville
St. Margaret Mary's College