Highly efficient Team Member, well experienced in the fast-paced and challenging hospitality industry. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
7
7
years of professional experience
Work History
Team Member
Nandos
12.2020 - Current
Experience in Sales/Front counter, Coordination (preparing and sending out both dine-in and take away orders, attending to customer requests and complaints)
Kitchen experience - cooking on Flat Top, Burger Bench, Grill
Opening & Closing shifts - Preparing food for open / Extensive cleaning for closing the store.
Team Member
McDonalds'
12.2018 - 12.2020
Experience in using the POS system
Has worked at the Front counter, preparing and packing orders, Beverage cell, Drive-thru, general cleaning.
Volunteer
Vinnies
01.2017 - 01.2018
Experience interacting with customers, POS system, sorting products and deciding item prices, organizing the store.
Education
Year 7 - VCE -
Santa Maria College
Bachelor of Arts (Criminology & Sociology) -
University of Melbourne
Skills
Customer Service
Effective communication skills
Teamwork and Collaboration
Time Management
Attention to Detail
Positive Attitude
Critical Analytical skills
Complaint resolution
Leadership Qualities
Problem-Solving
Awards
High Achiever Award (Atar of 97.5, Santa Maria College) - 2020
Nexia Award for Business Management (Santa Maria College) - 2019
Duke of Edinburgh International Award (Bronze and Silver Level) - 2019
References
Vincent Burrows, Nandos Dalton Road, Epping 3076 - Manager. 0491156835
Michael Byrnes, Nandos Dalton Road, Epping 3076- Manager. 0403593066