Anshuman Puli
Wanniassa
Summary
Proactive and results-oriented, I excelled at Oporto by quickly mastering tasks and leading by example, significantly enhancing team performance and customer satisfaction. Recognized for outstanding customer service and problem-solving skills, I effectively trained new staff and managed inventory, ensuring operational excellence. My leadership and clear communication fostered a collaborative and positive work environment.
Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.
Overview
3
3
years of professional experience
Work History
Team Member
Oporto
02.2022 - Current
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted in inventory management to prevent stock shortages and overages.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
Master of Global Project Management (Advanced) -
Torrens University Australia
Surry Hills, NSW05-2024
Bachelor of Civil Engineering -
Mahatma Gandhi Institute of Technology
Hyderabad06-2019
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Complaint resolution
- Leadership qualities
Timeline
Team Member
Oporto
02.2022 - Current
Master of Global Project Management (Advanced) -
Torrens University Australia
Bachelor of Civil Engineering -
Mahatma Gandhi Institute of Technology
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