Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anthony Semaan

Campsie,NSW

Summary

A committed, high caliber, dedicated, motivated, quick learning and hard-working individual with a strong work ethic such as being reliable, taking initiatives and pursuing new skill. Performance-oriented professional with more than seven years of experience in a business environment, I am looking to obtain advertised role in your organization in order to demonstrate my knowledge and skills and be a valuable asset to team . I possess strong interpersonal skills ensuring the ability to work in a highly diverse environment in which respectful and effective communication skills are integral. An organized and dependable candidate successful at managing multiple priorities with a positive attitude along with willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Online Section Lead

Harris Farm Markets
01.2022 - Current
  • Trained, led and managed 100+ team members.
  • Ensuring fulfillment of orders are 100%.
  • Ensuring orders are picked and dispatched on time.
  • Managing roster and assigned tasks to team members.
  • Out of stock communicated with replenishment team.
  • Liaising with stakeholders and management to reflect on organizational development.
  • Supervise all departments, maintain correct processes, and conducted audits.
  • Processing QA, communicating with clients and responding to their queries.
  • Ensure safety is being followed in Warehouse.
  • Inspected finished products for quality and adherence to customer specifications.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Initiated and completed layout project successfully, resulting in increased work efficiency of team members.
  • Demonstrated ICT skills in range of applications such as Microsoft Office 365, Outlook, Teams, Content manager and many more.

Sales Assistant

Playbill
12.2013 - Current
  • Provided professional services and support in dynamic work environment.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Skilled at working independently and collaboratively in team environment.
  • Strengthened communication skills through regular interactions with clients and colleagues.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Managed time efficiently in order to complete all tasks within deadlines.

Duty Manager / Team Manager

Woolworths Ltd
09.2016 - 01.2022
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Direct and supervise over 30 employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Working cooperatively in team environment.
  • Received grocery load and organized on daily basis by using equipment such as electric pallet jack, and forklift.
  • Built well organized merchandise displays to drive sales of latest items.
  • Able to identify stock efficiently, know all locations of products.
  • Handled alarm system – Refrigeration.
  • Performed all duties and taken responsibilities by being duty manager precisely.
  • Received positive customer feedback.
  • Assign team members to specific duties.
  • Enforce work health and safety rules.
  • Perform work activities of subordinates, such as organizing shelves and displays and selling merchandise.

Education

Diploma - Business Administration

TAFE
Ultimo, NSW
12.2019

Skills

  • Leadership and Collaboration skills
  • Critical thinking and problem solving
  • Team - work/Co-ordination
  • ICT skills (Microsoft software)
  • Quick learner
  • Ability to work under pressure
  • Time management
  • Investigation and compliance
  • Adept confidentiality

Certification

- Certificate III & IV in Business Administration.

- First Aid Certificate.

- Current Class C Driver's Licence.

Timeline

Online Section Lead

Harris Farm Markets
01.2022 - Current

Duty Manager / Team Manager

Woolworths Ltd
09.2016 - 01.2022

Sales Assistant

Playbill
12.2013 - Current

Diploma - Business Administration

TAFE

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Anthony Semaan