Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Wakim

Melbourne,VIC

Summary

Customer-focused sales assistant with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

5
5
years of professional experience

Work History

Sales Assistant

PLATYPUS
Knox, VIC
09.2022 - Current
  • Providing exceptional customer service and assisting customers in finding the right pair of shoes for them.
  • Having extensive product knowledge, specializing in different shoe styles, brands, and sizes to help customers make informed choices.
  • An achiever when it comes to sales, consistently meeting and exceeding targets and advancing sales forward.
  • Experienced in accurately and efficiently handling cash transactions and operating a cash register.
  • Having strong teamwork skills and ability to collaborate effectively with colleagues.
  • Eye for detail and take pride in maintaining a clean and organized environment.
  • Excellent communication skills and a friendly phone manner, ensuring positive interactions with customers.

Kickboxing Trainer

XFC
Bayswater, VIC
02.2021 - Current
  • Choreographed challenging routines for boxing students and provide continual guidance on technique.
  • Demonstrated respect, friendliness and willingness to help wherever needed. Coached athletes of varied ages (15 years to 70 years old) and maintained awareness of individual injury.
  • Identified issues, analyzed information and provided solutions to problems.

Receptionist

Iron Kingdom Gym
Ringwood, VIC
11.2021 - 04.2022
  • Overlook all reception tasks, signing up members, assisting membership issues. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept the reception area clean and neat to give visitors a positive first impression.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Responded to callers seeking information and returned missed calls, managing over 30 calls per day
  • Corresponded with members through email, telephone or postal mail.

Business Internship

PETROCORP INTERNATIONAL
Al Jaz Tower, Kuwait
11.2019 - 02.2020
  • Maintained status reports for client projects and relayed information in meetings. Participated in cross-functional team-building activities, with project engineers and human resource managers.
  • Gathered, organized and input information into a digital database.
  • Upgraded the company's fleet of vehicles (5 new cars) through communication and negotiations with varied car dealers.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.

Retail Worker

QUICK SHOE REPAIR
Wantirna South, VIC
05.2019 - 12.2019
  • Handled money receipts, accepted payments and funded returns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Used POS system to process sales, returns, online orders and gift card activations of up to $500. Greeted customers, helped locate merchandise and suggested suitable options.

Education

DIPLOMA - LEADERSHIP AND MANAGEMENT

SWINBURNE UNIVERSITY OF TECHNOLOGY
Melbourne, VIC
10-2022

DIPLOMA - SPORT(SPORT DEVELOPMENT)

SWINBURNE UNIVERSITY OF TECHNOLOGY
Melbourne, VIC
10-2022

Skills

  • Communication
  • Teamwork
  • Adaptability
  • Time management
  • Leadership
  • Decision making
  • Emotional intelligence
  • Customer service
  • Creativity

Timeline

Sales Assistant

PLATYPUS
09.2022 - Current

Receptionist

Iron Kingdom Gym
11.2021 - 04.2022

Kickboxing Trainer

XFC
02.2021 - Current

Business Internship

PETROCORP INTERNATIONAL
11.2019 - 02.2020

Retail Worker

QUICK SHOE REPAIR
05.2019 - 12.2019

DIPLOMA - LEADERSHIP AND MANAGEMENT

SWINBURNE UNIVERSITY OF TECHNOLOGY

DIPLOMA - SPORT(SPORT DEVELOPMENT)

SWINBURNE UNIVERSITY OF TECHNOLOGY

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Anthony Wakim