Camila Leticia Lenz
Brisbane,QLD
Summary
Enthusiastic and proactive individual with experience in retail, hospitality and customer service. Proven ability to deliver excellent service, solve problems efficiently, and work effectively as part of a team. Seeking for a part-time job to gain new experience, further develop skills and contribute to a dynamic team.
Overview
6
6
years of professional experience
Work History
Sales Assistant
Geox
02.2022 - 06.2024
- Consistently met and exceeded daily sales targets by delivering exceptional customer service
- Approached and engaged customers to identify their needs and recommend suitable products
- Maintained store standards and ensured a pleasant shopping environment by collaborating effectively with team members
- Resolved customer complaints promptly, ensuring a positive shopping experience and customer satisfaction
- Developed and implemented procedures to assist customers with specific needs, enhancing overall service quality
- Processed refunds and exchanges efficiently and handled cash transactions at the till
- Assisted with inventory management and stock room organization
Team Member
Shuro Shirin Coffee Shop
12.2018 - 09.2019
- Helped maintain a tidy and welcoming store environment
- Provided excellent customer service, ensuring customers were satisfied with their experience
- Prepared a variety of coffee drinks, demonstrating expertise in different brewing methods
- Assisted team members with daily tasks, fostering a collaborative and efficient work environment
Education
Bachelor of Science - Biomedical Sciences
Queensland University of Technology
Brisbane10.2024
BSc (Hons) - Biomedical Sciences
University of Westminster
London UK06.2022
Certificado de Conlcusao de Ensino medio -
Colegio Estadual Do Parana
Brazil02.2017
Skills
- Customer Service
- Communication
- Teamwork
- Problem-Solving
- Organization and Time Management
- Attention to detail
- Point of sale operation
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Adaptable and Flexible
Hobbies and Interests
- Enjoy travel – have travelled through Europe, Asia, and South America.
- Sports – regularly workout at the gym and outdoor sports including university’s societies.
- Read – enjoy read romance, fiction books and research papers.
References
Available on request.
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Assistant
Geox
02.2022 - 06.2024
Team Member
Shuro Shirin Coffee Shop
12.2018 - 09.2019
Bachelor of Science - Biomedical Sciences
Queensland University of Technology
BSc (Hons) - Biomedical Sciences
University of Westminster
Certificado de Conlcusao de Ensino medio -
Colegio Estadual Do Parana
Similar Profiles
YACINE HAMOUMYACINE HAMOUM
Conseiller de vente at GeoxConseiller de vente at Geox
Akshit GodaraAkshit Godara
Sales Associate at GEOXSales Associate at GEOX
Nour SirawanNour Sirawan
Store Manager at GeoxStore Manager at Geox