Anthony Wanigabaduge
Bella Roma Restaurant
Salamander Bay,Nsw
1
Certification
3
years of professional experience
Friendly and enthusiastic worker with a high expertise in hospitality who represents establishment with professional demeanour at all times. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organised and properly identified to promote sales.
Work History
Waiter and Kitchen Hand
2 Years 10 Months- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty
- Maintained composure and work quality while under stress
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences
- Reduced kitchen accidents by maintaining high standards of cleanliness and organisation
- Cleaned and sanitised dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Rotating stock and following proper storage procedures
- Ensured proper handling and preservation methods while packaging and storing food products
- Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgement and commitment to service
- Checked identification to enforce age requirement for alcoholic beverages
Education
High School Diploma
- Awarded Syd Dalby Engineering Award
- Awarded High Achievement Award
- Awarded First in Course Mahematics Extension 2
Bachelor of Mechatronics Engineering - Mechatronics Engineering
Skills
Verbal and written communication
Work station cleaning
Pantry restocking
Inventory oversight
Manual dexterity
Inventory control
Problem-solving
Exceptional customer service
Certification
Responsible Service of Alcohol
References
Bella Roma Restaurant - Head Chef and Owner (Danny) 0403516223
Timeline
Waiter and Kitchen Hand
Bella Roma Restaurant
01.2017 - 11.2019Read More
Newcastle University
Bachelor of Mechatronics Engineering from Mechatronics Engineering
Read More
Tomaree High School
High School Diploma
Read More