Summary
Overview
Work History
Education
Skills
University Placement
Interests
References
Languages
Timeline
Generic

Anton Ratos

Perth, WA,WA

Summary

Highly motivated Agricultural Science graduate with extensive customer service, administration and sales experience in international meat trading. Driven interest in global food trade and supply. Increased sales by 23% within the first year of employment and expanding territories. Goal-driven with an aptitude for customer relationships and management, fueled by excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Irrigation Sales Consultant

Nutrien Water
12.2023 - Current
  • Consulting, designing and quoting suitable irrigation and water filtration systems based on client's needs ranging from suburban to rural properties
  • Managing 20 client accounts relevant to all irrigation transactions through SAP
  • Updating inventory through stock receivals, transfers and dispatch within branches and cliental
  • Promoting and processing sales transactions in the latest commercial Water filtration, Irrigation controllers, sprinkler systems and steel edging.
  • Building a report with clients via phone, email and in-person to maintain and improve customer service experience and ensuring all issues are resolved promptly
  • Liaising with regular clients on product information and availability through phone, Email and store
  • Aiding retail clients in resolving irrigation issues ranging from controller malfunctions, lawn care, system damage and water filtration

Bar Supervisor

Point Bar & Grill / Beaumonde On The Point
05.2023 - Current
  • Maintaining 90% customer satisfaction by providing adequate solutions to complaints by email, phone and in-person, ensuring operations are smooth
  • Leading and supervising teams of 6-8 bar staff by providing guidance on how to perform duties for up to 57 events
  • Negotiating with suppliers to acquire the best deals on liquors and wines, reducing weekly costs by $1500
  • Conducting regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Used analytical skills and problem-solving skills in introducing promotion campaigns on liquor and wine, resulting in 29% increase in revenue
  • Overseeing and reporting day-to-day bar operations including budgeting, expenditure, staff performance, inventory and customer experience

Bartender

Sea Food Nation / Indian Ocean Hotel / Lum's Wine Bar
01.2020 - 07.2023

Sales and Administration

Suvinsa (M) Sdn Bhd
07.2017 - 01.2019
  • Building rapport with 20-30 clients weekly via phone, email and in-person to ensure service and product satisfaction, resulting in 25% increase in customer satisfaction
  • Expanding & negotiating product recommendations for different cuts of meat to retailers, hospitality venues, supermarkets, manufacturers, and wholesalers resulting in 23% increase in sales in the first year
  • Performing ad-hoc duties to tailor products to client-specific needs, including but not limited to various meats, cuts and certifications
  • Analysing market trends of meat in relation to cultural significance
  • Negotiating with suppliers internationally for best prices and contracts, maintaining long-term supplier relationship
  • Liaising with clients, transport & shipping companies with regards to loading, booking of orders and ensuring delivery punctuality
  • Preparing and receiving general import documentation, invoices, bills of lading, packing lists, health, and halal certificates
  • Certifying quality and correctness of 20-30 daily deliveries in high-speed environment, while ensuring delivery punctuality
  • Implementing and recording HACCP procedures, ensuring all related food safety standards are met
  • Analysing market information and sharing to key internal & external stakeholders
  • Optimised lead generation process by implementing targeted marketing campaigns and tracking ROI on promotional activities.
  • Increased financial efficiency by implementing cost-saving measures by purchasing prior to seasonal demands.

Education

Bachelor of Science - Agriculture Science

Murdoch University
Perth, WA
02.2023

High School Diploma -

Tanarata International School ( IGCSE )
Kuala Lumpur, Malaysia
06.2016

Skills

  • B2B Sales
  • Customer Service
  • Customer Relationship Management
  • Consultative Sales
  • Microsoft Office, Excel & SAP
  • Administration
  • Account Managment
  • Persuasive communication
  • Agriculture Industry Trend
  • Lead Generation
  • Leadership & Team Work
  • Problem-Solving
  • Payment Processing
  • Animal Health & Nutrition
  • Market Analysis & Trend
  • Meat Grading
  • Meat & Culture relationship

University Placement

FARM PLACEMENT
Murdoch University 

Locations  2019 to 2022

•  Broad-Acre Sheep and Cropping Farm - Kojonup

• Wagyu Beef Farm - Esperance, WA

• Free Range Poultry Farm- Harvey, WA

• Broad-Acre Sheep and Cropping Farm - Cunderdin

Interests

  • MMA
  • Chess
  • Stock Market
  • Hiking


References

Emin Smajic

Bar Manager

The Point Rooftop Bar & Restaurant

M: +61 422 869 511

E: emin.smajic98@hotmail.com


Dr. Santirakesu Rengasamy

Malaysian Meat Importers Association

Seceratry General

Suvinsa (M) Sdn Bhd

M: +6012 375 1004

E: drsantikesu@gmail.com


David de Laine

Store Manager

Nutrien Water Greenwood

M: +61 414 905 969

E: david.delaine@nutrien.com.au


Languages

English
Native or Bilingual
Malay
Native or Bilingual
Indonesian
Full Professional
Hindi
Professional Working

Timeline

Irrigation Sales Consultant

Nutrien Water
12.2023 - Current

Bar Supervisor

Point Bar & Grill / Beaumonde On The Point
05.2023 - Current

Bartender

Sea Food Nation / Indian Ocean Hotel / Lum's Wine Bar
01.2020 - 07.2023

Sales and Administration

Suvinsa (M) Sdn Bhd
07.2017 - 01.2019

Bachelor of Science - Agriculture Science

Murdoch University

High School Diploma -

Tanarata International School ( IGCSE )

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