Antonella Cautela
Rodd Point,NSW
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
36
36
years of professional experience
Work History
Casual Sales Assistant
Billy Baxter's Home Depot
08.2019 - Current
- Increased customer satisfaction by providing excellent service and expert product recommendations.
- Maintained a clean and organized store, ensuring a welcoming environment for shoppers.
- Processed transactions accurately and efficiently, reducing wait times and enhancing the overall customer experience.
Casual Sales Assistant
Voila Maison
07.2014 - 01.2019
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Increased customer satisfaction by providing excellent service and expert product recommendations.
- Developed strong relationships with customers, fostering repeat business and loyalty.
Insurance Consultant
NRMA Insurance
01.1988 - 06.2000
- Worked in various roles, including a Sales and Service Officer, Claims assistant and Assistant Branch Manager.
- Increased customer satisfaction ratings through timely claims processing and consistent communication with clients.
- Collaborated with underwriters to negotiate favorable terms for clients, ensuring optimal insurance plan offerings.
- Conducted thorough policy reviews for existing clients, identifying gaps in coverage and recommending appropriate solutions.
Skills
- Reliability
- Multitasking
- Professionalism
- Organisational Skills
- Self Motivated
- Creative
Timeline
Casual Sales Assistant
Billy Baxter's Home Depot
08.2019 - Current
Casual Sales Assistant
Voila Maison
07.2014 - 01.2019
Insurance Consultant
NRMA Insurance
01.1988 - 06.2000
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