Antonio Jimenez
Redbank,QLD
Summary
Hello, my name is Antonio Jimenez; for the last few years, I have been spending my time growing and learning different skill sets to offer clients the best support, regarding their needs. My recent role has been a support professional; I am also casually employed with a FIFO company. I have been doing this job for over 6 months now. I am a hardworking and passionate job seeker with strong organisation skills eager to secure entry-level position. With experience in support work, barbering, hospitality and labouring, my key strengths are equipment maintenance, product knowledge, verbal communication strength, manual handling, PPE and health and safety. I am motivated to set and maintain a full-time position that offers professional challenges utilising interpersonal skills, in a field that I am passionate and able to bring out my full potential.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Utility Attendant
Compass Group
Brisbane, QLD
01.2024 - Current
- Ensured timely completion of tasks by effectively prioritizing daily responsibilities.
- Demonstrated adaptability in handling diverse utility attendant duties as assigned by management.
- Optimized workspace functionality with the regular upkeep and rearrangement of tools and equipment.
Support Worker
Neta Care
Ipswich, QLD
08.2023 - Current
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Barber
Always Will Be Coffee & Barber
Forest Lake
03.2023 - 07.2023
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Boosted salon revenue through upselling various products and services, such as shaving creams, hair treatments, and styling products.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
Barber
Stay Faded Barbershop
Redbank Plains
10.2021 - 03.2023
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Operated clippers and shears to create customized looks.
- Maintained regular client list and successfully handled walk-in customers. Completed quality haircuts and styling for men, women and children. Tracked changing trends for men, teens and boys to best serve core clientele.
Barber
Royal Fadez
Richlands
04.2021 - 10.2021
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Operated clippers and shears to create customized looks.
- Maintained regular client list and successfully handled walk-in customers. Completed quality haircuts and styling for men, women and children.
Warehouse Storeperson
Amart Furniture
Rochedale, QLD
10.2020 - 12.2020
- Enhanced warehouse efficiency by implementing and maintaining optimal organization systems.
- Reduced order processing times with diligent inventory management and accurate recordkeeping.
- Streamlined shipping and receiving processes to improve overall productivity and customer satisfaction.
Customer Solutions Specialist
Australian Tax Office
Springfield Central, QLD
08.2020 - 10.2020
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined communication channels for improved customer interaction and feedback collection.
- Implemented time-saving strategies to expedite resolution of customer concerns.
- Collaborated with cross-functional teams to deliver optimal solutions for customers'' needs.
Delivery Driver
Dominos's Pizza
Goodna, QLD
06.2018 - 06.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Crew Member
Hungry Jack's
Goodna, QLD
06.2016 - 12.2019
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
Year 12 -
Forest Lake State High School
12.2019
Skills
- Transcription and Dictation
- Spreadsheet Development
- Life Skills Development
- Emotional Support
- Personal care assistance
- Housekeeping tasks
- Team collaboration
- Mentoring
- Customer Safety
- Interpersonal Ability
- Regulatory Compliance
Certification
- Certificate III Hospitality
- White Card
- Yellow Card
- Blue Card
Timeline
Utility Attendant
Compass Group
01.2024 - Current
Support Worker
Neta Care
08.2023 - Current
Barber
Always Will Be Coffee & Barber
03.2023 - 07.2023
Barber
Stay Faded Barbershop
10.2021 - 03.2023
Barber
Royal Fadez
04.2021 - 10.2021
Warehouse Storeperson
Amart Furniture
10.2020 - 12.2020
Customer Solutions Specialist
Australian Tax Office
08.2020 - 10.2020
Delivery Driver
Dominos's Pizza
06.2018 - 06.2020
Crew Member
Hungry Jack's
06.2016 - 12.2019
Year 12 -
Forest Lake State High School