Summary
Overview
Work History
Education
Skills
Timeline
Barista

Antonio Legovich

Customer Service/Hospitality
Wallsend,NSW

Summary

Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Excellent problem-solving and analytical skills to manage several different tasks at once.

Overview

5
5
years of professional experience
8
8
years of post-secondary education

Work History

Overnight crew member

McDonalds
Wallsend, Nsw
03.2021 - Current
  • Provided primary customer support to internal and external customers.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Reduced customer wait times by quickly operating customer window and sales register.

Shift Manager

Dominos Pizza
Fletcher, NSW
10.2017 - 01.2021
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Excelled in every store position and regularly backed up front-line staff.
  • Tracked receipts, employee hours and inventory movements.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Computer Technician/Customer Service

Harvey Norman
Bennet's Green, NSW
12.2016 - 03.2017
  • Delivered high-quality customer service by gathering feedback on product deficiencies.
  • Patiently walked individuals through basic troubleshooting tasks.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

Education

High School Diploma -

West Wallsend High School
04.2008 - 04.2015

Cert II Electrotechnology -

Newcastle TAFE
01.2014 - 01.2015

Skills

Employee training

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Timeline

Overnight crew member

McDonalds
03.2021 - Current

Shift Manager

Dominos Pizza
10.2017 - 01.2021

Computer Technician/Customer Service

Harvey Norman
12.2016 - 03.2017

Cert II Electrotechnology -

Newcastle TAFE
01.2014 - 01.2015

High School Diploma -

West Wallsend High School
04.2008 - 04.2015
Antonio LegovichCustomer Service/Hospitality