Antonio Legovich
Customer Service/Hospitality
Wallsend,NSW
Summary
Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Excellent problem-solving and analytical skills to manage several different tasks at once.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Overnight crew member
McDonalds
Wallsend, Nsw
03.2021 - Current
- Provided primary customer support to internal and external customers.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
- Reduced customer wait times by quickly operating customer window and sales register.
Shift Manager
Dominos Pizza
Fletcher, NSW
10.2017 - 01.2021
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, employee hours and inventory movements.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Computer Technician/Customer Service
Harvey Norman
Bennet's Green, NSW
12.2016 - 03.2017
- Delivered high-quality customer service by gathering feedback on product deficiencies.
- Patiently walked individuals through basic troubleshooting tasks.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Education
High School Diploma -
West Wallsend High School
04.2008 - 04.2015
Cert II Electrotechnology -
Newcastle TAFE
01.2014 - 01.2015
Skills
Employee training
Timeline
Overnight crew member
McDonalds
03.2021 - Current
Shift Manager
Dominos Pizza
10.2017 - 01.2021
Computer Technician/Customer Service
Harvey Norman
12.2016 - 03.2017
Cert II Electrotechnology -
Newcastle TAFE
01.2014 - 01.2015
High School Diploma -
West Wallsend High School
04.2008 - 04.2015