Antonio Pereda
Bardia,NSW
Summary
To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
El Patron Restaurant
11.2021 - 01.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organised dining areas for optimal guest experience.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Balanced customer service with efficient task completion by multitasking effectively throughout each shift.
- Maintained professional demeanour under pressure while managing challenging situations with difficult customers or during busy shifts.
Bartender
King Tom Croatian Club
12.2022 - 08.2023
- Reduced wait times for drinks by efficiently managing the bar area and prioritising orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Effectively dealt and resolved conflicts within venue through communication with patron and security
Membership Consultant
GKR Karate
11.2022 - Current
- Increased new member enrollment by developing and implementing targeted marketing strategies.
- Enhanced member retention rates by providing personalised consultations and tailored membership plans.
- Collaborated with team members to streamline processes for efficient membership management and customer service.
- Improved customer satisfaction ratings by promptly resolving member concerns.
- Developed strong relationships with members, offering ongoing support and encouragement to achieve their fitness goals.
- Engaged in ongoing professional development to maintain expertise on industry trends and best practices for optimal service delivery.
Unarmed Security Guard
4 Site
10.2023 - 01.2024
- Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
- Enhanced security presence by conducting regular patrols and monitoring CCTV cameras.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanour at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Ensured proper functioning of security equipment through routine checks, contributing to optimal surveillance coverage and intrusion detection capabilities.
Education
High School Diploma -
Clancy Catholic College
West Hoxton, NSW10.2020
Bachelor of Science - Psychology
Australian Catholic University
Strathfield 11.2025
Skills
- Documentation Skills
- Team collaboration
- Conflict resolution
- Effective communication
- Strategic planning
- Attention to detail
- Decision-making
- Relationship Building
- Staff Training
- Customer Service
Certification
RSA, RCG, Security Class 1a,
Affiliations
- Participating in physical workouts such as Gym and Mixed Martial Arts
Reference
King Tom Supervisor - Renato - 0435 601 359
4 Site Security Supervisor on site - Shant - 0432 356 062
Timeline
Unarmed Security Guard
4 Site
10.2023 - 01.2024
Bartender
King Tom Croatian Club
12.2022 - 08.2023
Membership Consultant
GKR Karate
11.2022 - Current
Restaurant Waiter
El Patron Restaurant
11.2021 - 01.2023
High School Diploma -
Clancy Catholic College
Bachelor of Science - Psychology
Australian Catholic University
RSA, RCG, Security Class 1a,
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