Antonius Mauriks
Melbourne,VIC
Summary
Dynamic professional with extensive experience in customer service and sales, notably as a Product Specialist at Davey Water Products. Proven ability to enhance quality performance and drive customer satisfaction. Skilled in internal sales and project management, with a strong focus on achieving results and fostering team collaboration.
Overview
31
31
years of professional experience
Work History
Casual Retail Position
Spotlight Cranbourne
06.2021 - 12.2025
- Click and Collect – Online Orders – Stock Picking, including day to day store operations.
Carer – Full Time
01.2020 - 01.2025
- For the most part of these four year I my mum’s carer looking after her at home with some assistance where possible. She had Alzheimer’s so this took up most of my days, with the assistance of my sister which during periods I was able to be employed from time to time which are highlighted below after Tigerair.
Product Specialist
Davey Water Products
11.2021 - 11.2022
- Working alongside our Sales Team providing and supporting our customers with a variety of technical and service requirements. Including Plumbers, Electricians and Engineers out in the field. Advisement of product suitability for product from home applications, businesses such as Reece and large applications in the manufacturing sector.
Casual work – Gardening and Landscaping
09.2020 - 06.2021
Cabin Manager – Staff Training
TigerAir
03.2012 - 09.2020
- Management of Cabin Crew - F to F customer engagement. Manage aircraft safety and inflight service as Cabin Manager. Train and ensure staff comply with codes of practices including but not limited to OTP, Safety, Fire Training.
International Flight Attendant
Strategic Aviation Group Air Australia
07.2011 - 02.2012
- F2F customer engagement - Manage aircraft safety & inflight service.
Domestic and International Flight Attendant
Jetstar
03.2008 - 07.2011
- F2F customer engagement - Manage aircraft safety & inflight service.
Account/Project Manager
iPrimus
04.2005 - 02.2008
- Manage Call Center Team to ensure fast and accurate customer service. Create new internal projects with team to raise promos and special offers.
Internal sales
Panel Tech Industries
06.2001 - 04.2005
- Internal sales and quotes to trade and retail customers. Tenders and M2M sales. Cool rooms and insulated panel.
Service Manager
Coles Express, Melbourne CBD
07.1997 - 06.2001
- Manage service operations and customer service standards. Supervise and train staff.
Warehouse Team Member
Wavin Hall
02.1995 - 07.1997
- Warehouse operations in HDPE Pipe Fittings Factory. Internal and external stock control movements.
Skills
- Retail Sales and Customer Service Experience
- System and Administration experience
- Quality Performance
Hobbies and Interests
Furniture Refurbishment, Gardening/Landscaping, Building Adult Lego and other such building projects
Training
- OH&S – Swinburne University
- Aircraft Security Response
- Fire Fighting (In-Flight) and Crew Practical Response
- Emergency Procedures including Fire Fighting
- Staff Learning and Development Certificate
- Senior First Aid
- DAMP – Supervisor Training
- Airline Operations Certificate 111
- Cabin Learning and Development
- AOD – Supervisor Training
Timeline
Product Specialist
Davey Water Products
11.2021 - 11.2022
Casual Retail Position
Spotlight Cranbourne
06.2021 - 12.2025
Casual work – Gardening and Landscaping
09.2020 - 06.2021
Carer – Full Time
01.2020 - 01.2025
Cabin Manager – Staff Training
TigerAir
03.2012 - 09.2020
International Flight Attendant
Strategic Aviation Group Air Australia
07.2011 - 02.2012
Domestic and International Flight Attendant
Jetstar
03.2008 - 07.2011
Account/Project Manager
iPrimus
04.2005 - 02.2008
Internal sales
Panel Tech Industries
06.2001 - 04.2005
Service Manager
Coles Express, Melbourne CBD
07.1997 - 06.2001
Warehouse Team Member
Wavin Hall
02.1995 - 07.1997
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