ANTONY KEJIL KAITHATHARA

Hospital coordinators have a wide range of responsibilities, from managing patient flow and administrative tasks to leading staff and ensuring operational efficiency. They are crucial for patient care coordination, scheduling, and administrative duties, and often act as a point of contact for patients and staff, especially during after-hours shifts.

• AHPRA REGISTRATION NUMBER: NMW0001786956
• The Karnataka state(INDIA) nursing council nursing registration No: 113373

• August 2012 : OAK WOOD Aged care, Aged Care Placement, 6 Ellis street, Enfield, SA- 5085.
• November 2012: Flinders private hospital, adelaide

Patient care and flow

• Coordinate patient flow and bed management for efficiency.
• Schedule and confirm patient appointments with doctors, specialists, and other healthcare providers.
• Manage patient intake, including gathering personal and insurance information.
• Coordinate follow-up appointments, treatment plans, and referrals.
• Assist with patient admission and discharge processes.
• Handle patient queries and provide assistance in navigating the healthcare system.
• Support patient self-management and assist family or carers.

Administrative and operational management

• Maintain and update patient records and medical documentation.
• Answer emails, phone calls, and manage correspondence.
• Ensure forms and documents are correctly filled out.
• Monitor and manage medical supplies.
• Oversee and guide staff, and ensure staff levels and skill mix are appropriate.
• Implement and ensure conformance with hospital policies and procedures.
• Prepare and complete necessary reports, including incident and emergency reports.

Leadership and problem-solving

• Provide leadership and act as a resource for the site.
• Act as the emergency coordinator, managing responses to emergency codes.
• Escalate significant events to senior management.
• Address staff and patient concerns and handle complaints.
• Facilitate the resolution of feedback issues.
• Ensure staffing levels are maintained, especially outside of normal business hours.

Clinical support

• Assist with medication management.
• Consult with doctors and nurses regarding patient records.
• Communicate medical results to patients under clinical supervision.