Antora Shahrin
Canberra,ACT
Summary
Dynamic retail sales associate with proven expertise at Big W, excelling in customer service and product knowledge. Recognized for boosting sales through tailored recommendations and enhancing customer satisfaction. Reliable and punctual, adept at cash handling and problem-solving, ensuring a seamless shopping experience while maintaining a clean and organized store environment.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Big W
03.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed returns and exchanges with professionalism, ensuring customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Retail Sales Associate
Bonds
09.2023 - 03.2024
Education
BBA - Marketing
North South University
North South University 12.2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Money handling
- Product knowledge
- Cash register operation
- Stocking and receiving
- FLUENT IN LANGUAGE
Timeline
Retail Sales Associate
Big W
03.2024 - Current
Retail Sales Associate
Bonds
09.2023 - 03.2024
BBA - Marketing
North South University
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