Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Anup Kafle

Greenway

Summary

Experienced and dedicated customer service professional with a strong background in the industry. Highly skilled at establishing rapport with clients and known for their outgoing and positive demeanor. Motivated by maintaining customer satisfaction and driving company success. Articulate, energetic, and results-oriented. Passionate about developing relationships, cultivating partnerships, and growing businesses. Willing to take on additional responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Fruit And Groceries Assitant

Megafresh - SPAR Chandler & Carina
08.2022 - 09.2024
  • Ensured grocery and fruit shelves are stocked, organized, and well-presented.
  • Assisted customers in locating items, answering product inquiries, and providing recommendations.
  • Monitored stock levels, perform regular stock counts, and report shortages or excesses.
  • Arranged displays to promote special offers and seasonal products
  • Checked the quality of fresh produce, removing items that are damaged or past their prime.
  • Refilled shelves from the stockroom as needed, ensuring products are always available for customers.
  • Assisted in unloading and sorting stock deliveries, ensuring items are placed in the correct storage areas.
  • Maintained cleanliness and hygiene in your work area, adhering to food safety standards.
  • Operated the checkout if required, assisting customers with purchases.
  • Worked collaboratively with the store team to ensure smooth daily operations and meet sales targets.
  • Handled and resolve customer complaints or refer them to a supervisor when necessary.
  • Ensured correct and clear pricing labels are attached to products and updated them as needed.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.

Education

Bachelor of IT Engineering -

Nepal College of Information & Technology
01.2019

Skills

  • Sales Expertise
  • Report Transcription
  • Stocking and Replenishing
  • Account Management
  • Retail Sales Customer Service
  • Business Development Understanding
  • Order Fulfillment
  • Microsoft Tools
  • Retail Materials Management
  • Technical Support
  • Customer Service
  • Call Centre Operations
  • Administrative duties
  • Product and service knowledge
  • Operations Support
  • Teamwork and Collaboration
  • Merchandising
  • Inventory Management

Additional Information

Visa Type - Temporary Graduate Visa Subclass 485 (until August 2029)

Availability - Seven Days



Timeline

Fruit And Groceries Assitant

Megafresh - SPAR Chandler & Carina
08.2022 - 09.2024

Bachelor of IT Engineering -

Nepal College of Information & Technology
Anup Kafle