
Im currently 25 years old and living on the South Coast of NSW
Driven by a robust background in retail management and customer service, notably at Woolworths Group, I excel in sales expertise and conflict resolution. My experience has honed my ability to surpass sales targets and enhance customer satisfaction, achieving notable results in team leadership and operational efficiency.
At Woolworths, I am responsible for upkeep of Fruit and Veg. I am Assistant Department Manager and it provides me with some some key knowledge on not only how to lead a team to strive at their best but also maintain phenomenal sales targets and achieve customer Satisfaction.
My key responsibilities are as follows:
- Filling Shelves
- Maintaining a clean and tidy environment
- Adjusting stock levels for precise and accurate load counts to provide good availability on all products.
- Consolidation and rotation of chilled/ambient stock to minimize Stock Loss
- I have knowledge in building rosters
- Confidence in basic computer skills for tickets/promo packs
McDonald's was one of the worst experiences I have ever had when it comes to working in fast food but it gave me a few key pointers in how to deal with fast paced scenarios which is a great bonus!
I was responsible for the following
- Cooking Red and White Meat
- Building of burgers and serving fries
- Rotating stock as new load came in
- Managing stress with multitasking to achieve higher success
The key pointers I took away from McDonald's was:
- Learning to manage my stress
- Working a small space with multiple people and losing focus
- Communication is a big one as it enabled to be more clear and understanding in a loud environment
At Kmart, I was a team member working in the Toys/Stationery department.
My key responsibilities were as follows:
- Filling shelves
- Working registers
- Taking phones call
- Decanting stock on the back dock
- Facing and tidying the aisles.
Kmart was the biggest impact on my retail experience and gave me the confidence to always go above and beyond for customers needs as they are the root of business!