Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anuraj Thapa

Sydney,Australia

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer service

Coles
Sydney
11.2022 - Current
  • Provided customers with friendly customer service.
  • Resolved customer service issues in a timely manner while providing excellent customer service.
  • Developed strategies for improving customer service initiatives.
  • Drafted reports summarizing customer service performance metrics.

Manager

I love pizza
Sydney
03.2020 - Current
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Ensured compliance with regulatory requirements and industry standards.

Education

Diploma in Auto Mechanics -

HHMI

Skills

  • Outstanding customer service
  • Staff Development
  • Performance Management
  • Expense Tracking
  • Marketing
  • Team Leadership
  • Project Management
  • Customer Relationship Management (CRM)

Certification

  • Certificate III and IV in Motor Mechanics

Languages

English
Professional
Nepali
Professional
Hindi
Professional

Timeline

Customer service

Coles
11.2022 - Current

Manager

I love pizza
03.2020 - Current

Diploma in Auto Mechanics -

HHMI

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Anuraj Thapa