Anwayee Das
Southbank,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Results-driven, intelligent and articulate individual possessing knowledge of biology, molecular biology, genetic and physical characteristics of cells and organisms.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Coles Supermarket
03.2022 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Internship Student
CSL
08.2021 - 11.2021
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Enhanced team productivity by effectively collaborating on projects and contributing innovative ideas.
- Streamlined office processes with diligent organization, resulting in improved efficiency.
- Developed professional skills through hands-on experiences, including time management and effective communication.
Tutorial Assistant
01.2017 - 11.2019
- Increased student comprehension by providing personalized tutoring and support in various subjects.
- Enhanced learning outcomes by implementing creative teaching strategies and multimedia presentations.
- Collaborated with lead teachers to develop lesson plans, ensuring alignment with curriculum standards.
- Evaluated student progress through assignments, quizzes, and exams, offering constructive feedback for improvement.
Internship Student
Institute Of Genetic Engineering
05.2016 - 06.2016
- Worked on patients suffering from Thalassemia and Sickle Cell Disease
- Hands on experience with diagnostic methods
- Experience in Genetic Counselling
- Experience in developing professional relationship with patient families.
Education
Master of Science - Biotechnology
University of Melbourne
Parkville, VIC01.2022
Bachelor of Science - Genetics
SRM University
Chennai, India06.2017
Skills
- Project Management Abilities and collaborative teamwork
- Time Management Capabilities
- Critical Thinking Aptitude
- Customer Relationship Management (CRM)
- Problem-Solving Abilities
- Research Support and product knowledge
- Bioinformatics Competence and Genomic data Interpretation
- Molecular Biology Expertise and Recombinant DNA Technology
- Protein Purification Methods and PCR Technique Proficiency
- Genetic Counselling Knowledge and Genetic Disease Awareness
- Computer Proficiency and report preparation
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
Coles Supermarket
03.2022 - Current
Internship Student
CSL
08.2021 - 11.2021
Tutorial Assistant
01.2017 - 11.2019
Internship Student
Institute Of Genetic Engineering
05.2016 - 06.2016
Master of Science - Biotechnology
University of Melbourne
Bachelor of Science - Genetics
SRM University
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