Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Hobbies and Interests
References
Personal Information
Timeline
Generic

April Stebbings

7 Dundas Street, Youngtown

Summary

Results-driven and adaptable professional known for delivering exceptional client experiences and maintaining accuracy in transactions. Skilled in client management, confident in customer service, and providing reliable support in dynamic, fast-paced environments. A proven team player committed to excellence and ensuring client satisfaction

Overview

5
5
years of professional experience
1
1
Certification

Work History

Front Counter, Drive Thru, Cafe, Customer Service

McDonald's
01.2020 - Current
  • Guided product selection based on customer needs and preferences.
  • Enhanced sales performance through effective up-selling techniques.
  • Performed multitasking duties by simultaneously handling cashiering and order-taking responsibilities.
  • Adhered to strict deadlines to successfully reach predetermined objectives.
  • Answered customer inquiries regarding products, services, and promotions.
  • Analysed customer feedback to identify areas of improvement to increase customer satisfaction levels.
  • Facilitated lasting rapport with loyal customers.
  • Achieved career highlight by transitioning from Front Counter to Drive through position in just 6 months.

Administrative Assistant

Key2 Property
10.2021 - 04.2022
  • Handled confidential documents in an organized fashion according to established protocol.
  • Facilitated communication between different departments within the organisation.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.

Christmas Casual

Foot & Playsted
01.2020 - 12.2020
  • Assisting with the collation of jobs during the Christmas period.
  • Working with large volumes of printed documents and timeframes.
  • Provided excellent adaptability skills by listening to employees' requests and responding promptly and efficiently to their needs.

Education

Launceston College
11-2023

Kings Meadows High School
12-2021

Youngtown Primary School
12.2017

Skills

  • Interpersonal Skills
  • Sales & Persuasion Skills
  • Strong Verbal Skills
  • Attention to Detail

Certification

2024 Academic Merit Award: For Year 12 Academic Merit (ATAR 80-90) at Launceston College

2020 Letter of successful Beacon Ambassador Student Leadership Position at Kings Meadows High School

2020 Kings Meadows High School Rocks Award (for consistently following school expectations)

2019 Certificate of Achievement - Kings Meadows High School $20 Boss Program

2019 Letter of Congratulations for following school expectations

2018 Certificate of Academic Excellence - Kings Meadows High School

2018 Kings Meadow High School Rocks Award (for consistently following school expectations)

Accomplishments

    2024 Employee of The Month for February - Nicholas Group McDonald's

    2021 Beacon Ambassador Role - Kings Meadows High School

    2021 Launch of Networking Careers on Wheels - Facilitated networking by providing event details to attendees and coordinating local businesses for participation

Hobbies and Interests

Passionate about the performing arts, including Dance, Cheerleading, and Piano. Enthusiastic about history and continuous learning. Committed to maintaining overall well-being through regular fitness and strength training

References

References upon request

Personal Information

  • Health Status: Excellent
  • Date of Birth: 11/10/05

Timeline

Administrative Assistant

Key2 Property
10.2021 - 04.2022

Front Counter, Drive Thru, Cafe, Customer Service

McDonald's
01.2020 - Current

Christmas Casual

Foot & Playsted
01.2020 - 12.2020

Kings Meadows High School

Youngtown Primary School

Launceston College

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April Stebbings