April West
Werribee,VIC
Summary
Results-oriented individual with diverse life experiences seeking an opportunity to make a significant contribution to your business, while honing skills, preparing for the future, and fostering personal growth.
Overview
9
9
years of professional experience
Work History
Retail Sales Assistant
Baby Bunting
06.2023 - 02.2024
- Welcomed customers upon arrival.
- Addressed inquiries related to products, sales, and ongoing promotions.
- Executed customer transactions at point of sale terminals.
- Refilled inventory consistently.
- Maintained orderly store environment.
- Collaborated with team members to streamline operations.
Disability Support Worker
Disability Support Worker
03.2023 - 06.2023
- Provided daily support to enhance quality of life.
- Facilitated completion of daily tasks.
- Accompanied clients to designated engagements.
- Facilitated innovative artistic projects within office environment.
- Helped individuals with their emotional needs.
Barista Casual
Crocs Playcenter
10.2022 - 03.2023
- Produced hot and cold refreshment items.
- Maintained cleanliness and hygiene of workspaces.
- Sanitized service area and seating sections.
- Handled simultaneous tasks involving customer engagement and beverage assembly.
- Handled payment transactions to ensure smooth operations.
Disability Support Worker
Care Agency Australia
06.2022 - 10.2022
- Cleaning
- Housekeeping
- Daily living assistance
- Goal setting
- Assisting to perform daily activities
- Providing emotional support
Covid Help Line/Business Victoria and Red Cross Line
Probe Group
09.2021 - 03.2022
- Handled incoming calls efficiently.
- Distributed food relief packages to eligible individuals.
- Communicated status updates of claims to individuals.
- Guided clients through online claim submissions.
Team Member
The Park Geelong
12.2021 - 01.2022
- Barista
- Serving customers in canteen
- Customer service
- Front desk – taking payments for entry
- General cleaning
Customer Service / Data Entry
Call Assist
05.2021 - 09.2021
- Answering customer enquiries and resolving problems to ensure customer satisfaction
- Selling various products and services to customers
- Ensuring that KPI’s are met in a timely manner
- Inputting data into programs and excel spreadsheets
Team Member
Anglesea Bakery
02.2021 - 04.2021
- Closing down bakery at end of day
- Preparing salad rolls, sandwiches, bread and other various items
- Maintaining stock levels such as pies, bread, cakes and other various items
- Closing till for EOD
- Cleaning
- Food prep
Console Operator
Caltex Tallarook
09.2020 - 12.2020
- Barista
- Food preparation – cooking and preparing meals - Breakfast, lunch and dinner menu items
- Customer service
- Working in a fast-paced environment
- Maintaining stock levels
- Maintaining a clean work environment
Console Operator
Woolworth’s Petrol Mernda
03.2017 - 09.2020
- Responded to all customer inquiries thoroughly and professionally
- Greeted customers in a timely fashion, while quickly determining their needs
- Merchandising and Stock handling
- Food and beverage preparation / Maintaining a clean environment
- Data Entry / Stock Maintenance
- Safety team member
- Daily balancing for banking
Crew Member
McDonalds (Greensborough)
06.2015 - 09.2016
- Customer service
- Food handling / Cleaning and keeping a clean environment
- Cash and EFTpos handling
Education
Year 7-11
Warrnambool College
Warrnambool, VICSkills
- Customer service
- Computer literate
- Strong work ethic
- Adaptability
- Time management
- Team player
- Organisation
- Food preparation
- Multitasking
- Demonstrated ability to work well autonomously
- Positive attitude
- Safety team member at Woolworths Petrol Mernda
- Punctuality
- Cash handling
- Cash register operation
- Goal oriented
- POS terminal operation
- Store maintenance
- Opening and closing procedures
Reference's
Shannon cooper
Manager at EG Fuel
Mobile: 0437 801 583
Emilia Downie
Manager at Anglesea bakery
Mobile: 0490 663 910
Personal Information
License: True
Timeline
Retail Sales Assistant
Baby Bunting
06.2023 - 02.2024
Disability Support Worker
Disability Support Worker
03.2023 - 06.2023
Barista Casual
Crocs Playcenter
10.2022 - 03.2023
Disability Support Worker
Care Agency Australia
06.2022 - 10.2022
Team Member
The Park Geelong
12.2021 - 01.2022
Covid Help Line/Business Victoria and Red Cross Line
Probe Group
09.2021 - 03.2022
Customer Service / Data Entry
Call Assist
05.2021 - 09.2021
Team Member
Anglesea Bakery
02.2021 - 04.2021
Console Operator
Caltex Tallarook
09.2020 - 12.2020
Console Operator
Woolworth’s Petrol Mernda
03.2017 - 09.2020
Crew Member
McDonalds (Greensborough)
06.2015 - 09.2016
Year 7-11
Warrnambool College
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