Arafath Hossain
Punchbowl,NSW
Summary
Enterprising Sporting Goods Sales Associate promoting a career spent creating eye-catching merchandise displays and exceeding sales goals. Ready to take on a new job role where well-developed talents can be best utilized.
Overview
6
6
years of professional experience
Work History
Team Member
Woolworths Supermarket
02.2024 - Current
- Ticketed items with pricing and mark-downs and restocked the sales floor according to the merchandising plan
- Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
- Addressed each customer's needs and wants to recommend suitable product options
- Complied with loss prevention standards and audit requirements to support retail operations
- Greeted customers pleasantly when each entered store and offered assistance for any buying needs
- Explained details regarding current store promotions, sales and special events to customers
- Achieved personal and store sales goals by applying sound customer service and sales protocol
Sales Assistant
Bata
02.2022 - 04.2023
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Gathered and prepared sales materials in preparation for sales meetings.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Executed visual merchandising strategies to attract customers and drive sales.
- Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Prepared PowerPoint presentations and Word documents for sales presentations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Sales Assistant
ANTA
09.2018 - 11.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Boosted store revenue through upselling and cross-selling techniques.
- Researched new clients for sales team, inputting contact information into Salesforce.
Education
Master of Science -
University of Sydney
Sydney, NSWBachelor of Science -
China University of Mining & Technology
Xuzhou, Jiangshu, China07.2022
Skills
- Interpersonal Communication
- Customer Interaction
- Description and Demonstration of Products
- Product Knowledge
- Sales assistance
- Gun Sales
- Budgeting
- Customer engagement
- Merchandise displays
- Order processing
- Revenue generation
- Product promotions
- Scheduling understanding
- Strategic planning
- Marketing understanding
- Staff training
- Customer relations
- Merchandising expertise
Timeline
Team Member
Woolworths Supermarket
02.2024 - Current
Sales Assistant
Bata
02.2022 - 04.2023
Sales Assistant
ANTA
09.2018 - 11.2019
Master of Science -
University of Sydney
Bachelor of Science -
China University of Mining & Technology
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