Arash Okhravi
Sydney,NSW
Summary
Dynamic Multicultural Support Officer with extensive experience at Settlement Services International, enhancing client access to benefits through expert translation and advocacy. Skilled in critical thinking and language proficiency (English, Persian/Dari, Turkish), I excel in multicultural communication and problem-solving, significantly improving community engagement and staff cultural sensitivity.
Also to leverage my personal experience as a former refugee and my professional role as a Multicultural Support Officer to make a positive impact on individuals from CALD (Culturally and Linguistically Diverse) backgrounds. I am passionate about supporting and empowering these communities, helping ease their settlement process in Australia. By providing effective guidance, advocacy, and cultural understanding, I aim to ensure that every person I assist has the resources and support they need to thrive in their new environment and fully integrate into Australian society.
Overview
10
10
years of professional experience
Work History
MULTICULTURAL SUPPORT OFFICER
SETLEMENT SERVICES INTERNATIONAL
SYDNEY, NSW
03.2024 - Current
- As a Multicultural Supporting Officer (MSO) at SSI, I assist people from diverse cultural backgrounds by providing translation and interpretation services, helping them understand and access benefits. I advocate for clients by supporting them with forms and ensuring their rights are respected. I also engage with multicultural communities to raise awareness about SSI services and help train staff on cultural sensitivity. Additionally, I mediate any issues that arise between clients and the institution, ensuring that cultural differences are respected and resolved.
Individual Support Worker
NDIS
Sydney, Nsw
06.2023 - Current
- Followed safe lifting and transferring techniques to transport residents.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Monitored vital signs and reported changes to medical staff.
- Laundered clothing and bedding to prevent infection.
- Contributed to case reviews of client status and progress.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Translator and Interpreter
FREELANCE
TURKEY, EGE
01.2018 - 10.2022
- Communicated regularly with clients regarding changes or updates needed in translated materials.
- Instructed students staff and teachers concerning functions and capabilities of interpreters.
- Translated client documents between languages.
Teacher
TURKISH AMERCIAN ASSOSIATION
Turkey, EGE
07.2015 - 10.2022
- Implemented evidence-based strategies for addressing challenging behaviors exhibited by some special needs students.
- Designed and delivered personalized learning for each student and advocated for student inclusion and success in general education environments.
- Assisted in developing funding proposals for programs designed to support refugee populations.
- Created materials such as flyers and brochures to educate the public on refugee resettlement issues.
Education
Diploma - CASE MANAGEMENT
TAFE NSW
Granville, NSW06-2024
CERTIFICATE II - COMMUNITY SERVICES
TAFE NSW
Granville, NSW06-2023
TESOL/TEFL CERTIFICATE - English Language
WORLD TESOL ACADEMY
UNITED KINGDOM01-2021
Bachelor of Science - Civil Engineering
ROUZBAHAN UNIVERSITY
IRAN03-2014
Skills
LANGUAGE
- Language skills ( ENGLISH FULL PROFESSIONAL PROFICIENCY )
- PERSIAN/DARI ( NATIVE)
- TURKISH PROFESSIONAL WORKING PROFICIENCY
OTHER SKILLS
- Critical thinking
- Friendly, positive attitude
- Team management
- Problem-solving
- Multitasking Abilities
- Decision-making
SALES FORCE-FSL-COUPA
Timeline
MULTICULTURAL SUPPORT OFFICER
SETLEMENT SERVICES INTERNATIONAL
03.2024 - Current
Individual Support Worker
NDIS
06.2023 - Current
Translator and Interpreter
FREELANCE
01.2018 - 10.2022
Teacher
TURKISH AMERCIAN ASSOSIATION
07.2015 - 10.2022
Diploma - CASE MANAGEMENT
TAFE NSW
CERTIFICATE II - COMMUNITY SERVICES
TAFE NSW
TESOL/TEFL CERTIFICATE - English Language
WORLD TESOL ACADEMY
Bachelor of Science - Civil Engineering
ROUZBAHAN UNIVERSITY