Arati Basnet
Carlton North,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Trainer Assessor
International College Of Tasminia
310 King Street, Melbourne
04.2023 - Current
- Enhanced trainee performance by conducting comprehensive assessments and providing constructive feedback.
- Streamlined training processes by developing and implementing efficient training methodologies tailored to the organization''s needs.
- Supported a positive learning environment with clear communication, active listening, and empathy for diverse learners.
- Evaluated the effectiveness of current training methods regularly, making data-driven adjustments as necessary to improve results continuously.
Disability Support Worker
Surround Care
Heidelberg, VIC
05.2022 - Current
- Maintained detailed records of patient progress, documentation of services and case notes.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Preserved and prepared reports and treatment records.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
Restaurant Manager
La Porchetta Carlton
Carlton North, VIC
03.2009 - 02.2024
- Verified prepared food met standards for quality and quantity before serving to customers.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Oversaw food preparation and monitored safety protocols.
- Passionate about learning and committed to continual improvement.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Reconciled cash and credit card transactions to maintain accurate records.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Education
Certificate IV - Disability Studies
Employease
Box Hill, VIC02.2024
Certificate IV - Training And Assessor
Plenty Training
Main St, Varsity Lakes, QLD02.2024
Diploma of Business Management - Business
Victoria Institute of Technology
Queen St, Melbourne, Victoria08.2015
Diploma of Hospitality - Hospitality
Victoria Institute of Technology
Queen St, Melbourne,Victoria02.2014
Skills
- Process Optimization
- Market Trends Analysis
- Interpersonal Communication
- Property valuation
- Feedback Delivery
- Multitasking
- Customer Service
- Conflict Resolution
- Computer Skills
- Organizational Skills
Languages
Nepali
Native or Bilingual
Hindi
Limited Working
English
Professional Working
Timeline
Trainer Assessor
International College Of Tasminia
04.2023 - Current
Disability Support Worker
Surround Care
05.2022 - Current
Restaurant Manager
La Porchetta Carlton
03.2009 - 02.2024
Certificate IV - Disability Studies
Employease
Certificate IV - Training And Assessor
Plenty Training
Diploma of Business Management - Business
Victoria Institute of Technology
Diploma of Hospitality - Hospitality
Victoria Institute of Technology