Summary
Overview
Work History
Education
Skills
surfing
Additional Information
Timeline
Generic

Archer Courtney

Hobart,TAS

Summary

I am a 17 year old Proactive Sales Assistant and Front of House Employee with extensive experience in customer service and sales. Skilled in handling inquiries, processing transactions, and increasing sales through strong customer relationships and product knowledge.

I am Known for exceptional team collaboration, problem-solving, and maintaining high service standards even under pressure. I am also a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Platypus Shoes
2023.12 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.

Front of House Employee

South Arm Store
2022.12 - 2024.09
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Utilized point-of-sale systems effectively to process transactions accurately and maintain financial records.
  • Balanced daily cash drawers accurately while adhering to proper cash handling procedures set forth by management.

Education

No Degree - Year 12

Guilford Young College
Glenorchy, TAS
11.2024

Skills

  • Cash Handling
  • Goal-Oriented
  • Stock management
  • Sales expertise
  • Complex Problem-Solving
  • Point of sale operation
  • Opening and closing procedures
  • Visual Merchandising
  • Customer Service
  • Friendly and Helpful

surfing

I have competed in competitions state wide on small and large scales, all the way from local comps to winning state comps

Additional Information

Personal Background and Interests

I am a 17-year-old from Hobart, Tasmania, with a strong passion for singing and surfing. My involvement in school bands and local music events has helped me develop my vocal skills and gain experience in various musical genres. Singing is a creative outlet for me, and I actively participate in large scale gigs and local performances.

Surfing is another key part of my life, shaped by my coastal upbringing. I have honed my skills in different surfing conditions and competed in local events, gaining valuable insights into ocean safety and techniques. Surfing offers me a sense of freedom and helps build my resilience.

Through these activities, I have developed strong teamwork, time management, and adaptability skills. My experiences in singing and surfing have fostered my personal growth and prepared me for new challenges.

Timeline

Sales Assistant

Platypus Shoes
2023.12 - Current

Front of House Employee

South Arm Store
2022.12 - 2024.09

No Degree - Year 12

Guilford Young College
Archer Courtney