I am a self-motivated individual with extensive experience working in customer facing roles, while employing an understanding and passionate approach with a strong work ethic. I possess an ability to empathise with customers to quickly build rapport whilst focusing on given tasks. I take the time to listen to customer queries and concerns allowing me to truly empathise and apply my problem solving skills to find the best solution for all parties. I'm goal oriented and I have learnt excellent organisational and time management skills, allowing me to re-prioritise tasks as needed to ensure day-to-day operations continue smoothly.