Ariana Hekkenberg
Bankstown
Summary
Motivated young professional with experience in recruitment and sales, eager to return to the industry. Skilled in candidate sourcing, relationship building and using modern recruitment tools to connect with top talent. Known for strong communication, attention to detail and the ability to manage multiple tasks efficiently. Seeking to contribute to a dynamic recruitment team and help businesses find skilled staff.
Overview
7
7
years of professional experience
Work History
Admin & Marketing Assistant
Venture.ly Capital
Alexandria
01.2025 - Current
- Support senior management with administrative tasks, including preparing service quotes, creating invoices, coordinating meetings and handling communications.
- Create and manage SEO-friendly content for websites using WordPress.
- Develop and manage content on Monday CRM for sales tracking and client communication.
- Track and analyse marketing campaigns, providing reports to senior management.
- Support business development efforts, including lead generation and client outreach.
- Maintain client documentation and ensure compliance with business standards.
- Assist in preparing and proofreading proposals and presentations.
Candidate Recruitment Consultant
Zonda - Healthcare Recruitment Agency
Alexandria
01.2024 - 12.2024
- Search for suitable candidates through various channels including databases, social media and referrals.
- Thoroughly screened and interviewed job applicants to obtain information on skills, work history & education.
- Identified ways to streamline recruitment processes by utilizing available resources more efficiently.
- Effectively negotiated offers and addressed candidate objections to ensure successful placements.
- Advertise job openings on job boards, company websites and social media platforms to attract potential candidates.
- Ensure that all hiring practices comply with relevant laws and policies, maintaining accurate records of recruitment activities.
- Develop and maintain strong relationships with candidates to foster future placements and ensure long-term success.
- Coordinated and facilitated the placement of 50+ registered nurses into rural Aged Care facilities optimising staffing efficiency and patient care.
Call Center Representative
Wow Recruitment - Teachers Mutual Bank Contract
10.2023 - 12.2023
- Answered incoming calls, provided highest level of professionalism and knowledgeable service to every member.
- Followed standard processes and procedures for proper escalation of unresolved issues to appropriate internal teams.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
Casual Supervisor
KFC Australia
10.2021 - 09.2023
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Trained new employees on company policies and procedures.
- Complied with company policies, objectives and communication goals.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Casual Sales Assistant
Passion Jewellers
Revesby
04.2021 - 04.2022
- Demonstrated product knowledge to answer customer questions and inquiries.
- Provided accurate information about warranties, pricing, policies.
- Watched for and recognised security risks and thefts to prevent or handle situations.
- Created window displays that showcased new products.
Team Member
KFC Australia
08.2018 - 10.2021
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Resolved customer issues promptly in a professional manner.
Education
-
East Hills Girls Technology High
10-2021
Skills
- Advanced Communication Skills
- Strategic Problem Solving
- Adaptability & Resilience
- Negotiation & Persuasion
- Technical Proficiency - Excel, CRM systems, Bullhorn
- Efficient Multitasking & Workflow Optimization
References
References available upon request.
Timeline
Admin & Marketing Assistant
Venture.ly Capital
01.2025 - Current
Candidate Recruitment Consultant
Zonda - Healthcare Recruitment Agency
01.2024 - 12.2024
Call Center Representative
Wow Recruitment - Teachers Mutual Bank Contract
10.2023 - 12.2023
Casual Supervisor
KFC Australia
10.2021 - 09.2023
Casual Sales Assistant
Passion Jewellers
04.2021 - 04.2022
Team Member
KFC Australia
08.2018 - 10.2021
-
East Hills Girls Technology High