Arju Pokhrel
Westmead,NSW
Summary
Tech professional with a strong background in delivering comprehensive technical support and developing innovative solutions. Recognized for fostering effective collaboration and consistently achieving results in fast-paced environments. A dependable team player, proficient in problem-solving and adapting to evolving technology demands. Committed to driving success through a proactive approach and a passion for continuous improvement.
Overview
6
6
years of professional experience
Work History
Admin Support
Uniting The Garrison, Mosman
11.2024 - Current
- Enhanced IT support with comprehensive documentation of common issues and resolutions.
- Utilised Excel and database tools to manage schedules, staffing logs, and inventory, optimising administrative efficiency by 25%.
- Produced weekly reports on staff allocation and resident activities using spreadsheet formulas, pivot tables, and conditional formatting.
- Collaborated with the clinical and nursing teams to ensure data accuracy in resident health documentation.
Application Developer
Aarambha IT and Research Centre
07.2023 - 03.2024
- Developed an application that attracted above 500 active users within 3 months, leveraging data analytics to enhance user engagement and retention through targeted feature updates based on usage patterns.
- Assisted in optimising the travel app’s database, improving query and response times by 20%.
- Developed automated scripts for data cleaning processes, which handled 10,000 records weekly, resulting in a 50% reduction in manual data entry time, allowing analysts to focus on high-impact projects.
- Collaborated using GitHub for version control, streamlining code integration across teams.
Junior Data Administrator
Yak Book Distributors
12.2019 - 04.2023
- Entered and checked 5,000+ records with 99.8% accuracy in the company’s system, helping keep inventory and delivery data correct.
- Used Excel to clean and organise large data files, which made monthly reports faster and cut data work time by 30%.
- Digitised 2+ years of sales records, improving data accessibility; applied basic database tools for organisation; and used introductory statistics to identify trends for decision-making.
Education
Masters - Data Science
Macquarie University-School of Computing
08.2026
Bachelor Of Computer Engineering - undefined
Pokhara University-School of Science and Engineering
08.2023
Skills
- Technical Skills: Networking Security,Operating System, Software installation,IT asset management, ITIL Framework ,Python, Database Management System, Data backup and recovery,Version Control, VPN Configuration,Data Analysis ,Statistics, System Testing, Excel
- Soft Skills: Teamwork, Time Management, Adaptability, Critical Thinking, Attention to Detail, Problem Solving,
Timeline
Admin Support
Uniting The Garrison, Mosman
11.2024 - Current
Application Developer
Aarambha IT and Research Centre
07.2023 - 03.2024
Junior Data Administrator
Yak Book Distributors
12.2019 - 04.2023
Bachelor Of Computer Engineering - undefined
Pokhara University-School of Science and Engineering
Masters - Data Science
Macquarie University-School of Computing
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