Arlene Winter
St Marys,NSW
Overview
19
19
years of professional experience
Work History
Retail Sales Assistant
Silly Sollys
Swan Hill, Victoria
11.2024 - 12.2024
- Maintained thorough knowledge of store merchandise, current sales, and promotions.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Initiated friendly conversation with customers to determine level of assistance required.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Helped maintain the security of the store by monitoring suspicious activities.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Answered questions from customers about products and services.
- Helped customers by answering questions and locating merchandise.
- Operated the cash register, accepted payment, and issued receipts.
Nurse Assistant
Silver Chain
Seven Hills, NSW
03.2017 - 04.2019
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Cleaned up spills quickly using proper safety precautions while wearing protective gear when necessary.
- Participated in team meetings with other healthcare professionals about individual patient plans of care.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Monitored all incoming supplies for expiration dates and restocked shelves when necessary.
- Reported any changes in patient condition immediately to the RN or physician on duty.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Turned and repositioned bedridden patients to prevent bedsores.
- Utilized appropriate body mechanics when lifting or transferring patients from one area to another.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Collected specimens from patients for laboratory testing purposes.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Reminded patients to take prescribed medications or nutritional supplements.
- Assisted residents with daily needs, personal hygiene, dressing, and facility transfers.
- Delivered high level of care to every patient.
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Supported non-ambulatory residents in range of motion exercises.
- Engaged with patient family and friends to provide courteous visit experience.
- Performed inventory by monitoring expiration of medical supplies and medications.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Collected specimens from patients for laboratory analysis.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Nursing Assistant
Nepean Hospital
Penrith
01.2006 - 04.2019
- Answered patient call signals and signal lights to determine patients' needs.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
- Recorded patient conditions and vital signs before and after medical operations.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Maintained sanitary conditions by providing immediate wound care and dressing changes.
- Reminded patients to take prescribed medications or nutritional supplements.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Provided emotional support to family members during difficult times.
- Managed supplies and restocked inventory to promote optimal availability for patient care.
- Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Turned and repositioned bedridden patients to prevent bedsores.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Reported environmental risks or equipment malfunctions to supervisor.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted patients with daily activities such as bathing, dressing, and grooming.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
- Provided assistance to medical staff during tests, treatments and emergency procedures.
Education
Certificate 3 In Nursing - Assistant In Nursing
Mission Employment
Mount Druitt, NSW01-1998
Skills
- Merchandising proficiency
- Processing payments
- Production leadership
- Point-of-sale system
- Cash register operation
- Opening and closing procedures
References
References available upon request.
Timeline
Retail Sales Assistant
Silly Sollys
11.2024 - 12.2024
Nurse Assistant
Silver Chain
03.2017 - 04.2019
Nursing Assistant
Nepean Hospital
01.2006 - 04.2019
Certificate 3 In Nursing - Assistant In Nursing
Mission Employment