Arman Hossain Limon
Sunshine,VIC
Summary
Retail and customer service professional with 1.5 years’ experience running day-to-day operations in a busy convenience store. Strong background in customer engagement, sales, cash handling, stock management, and working independently. Proven ability to build long-term customer relationships, supervise team members, and maintain safe, clean, and well-presented store environments.
Overview
1
1
year of professional experience
Work History
Senior Store Team Member - Part-time
Soo Good Wholesale
08.2024 - Current
- Open and prepare the store independently, ensuring lighting, POS systems, internet connection, and store readiness before trading
- Deliver friendly, proactive customer service by greeting customers and assisting them in finding products, building strong repeat customer relationships
- Drive sales through product recommendations and upselling based on customer needs
- Operate POS systems and handle cash and electronic transactions accurately
- Manage stock replenishment, shelf pricing, and product presentation to maintain an organised and attractive store
- Calculate product pricing by reviewing supplier invoices and setting margins
- Assist the owner with ordering stock and checking deliveries against invoices
- Handle customer returns, defects, and complaints professionally to ensure customer satisfaction
- Supervise and support team members during shifts and maintain store safety and cleanliness
Corporate Food & Beverage Attendant (Bar & Waitstaff) – Casual
Delaware North - MCG & Marvel Stadium
03.2025 - Current
- Delivered fast, friendly customer service in high-volume event environments
- Operated POS systems and processed transactions accurately during peak periods
- Assisted customers with enquiries while maintaining service and safety standards
- Worked effectively as part of large teams during major events
Catering Attendant – Casual
Melbourne Convention and Exhibition Centre (MCEC)
07.2025 - 09.2025
- Provided professional customer service during conferences and large-scale events
- Assisted with service setup, guest enquiries, and maintaining presentation standards
- Supported smooth operations through teamwork and attention to detail
Food & Beverage Attendant – Part-Time
Accor - Novotel & Ibis Styles Melbourne Airport
11.2024 - 03.2025
- Delivered high-quality guest service in a hotel environment
- Managed POS transactions and responded to guest enquiries efficiently
- Maintained cleanliness, safety, and service standards in line with brand expectations
Education
Master of Project Management -
CQ University
Melbourne, VIC01-2026
Skills
- Customer service & sales support
- POS operation & cash handling
- Stock replenishment, pricing & inventory control
- Store opening & daily operations
- Customer issue resolution & returns
- Team supervision & collaboration
- Safety awareness & loss prevention
- Time management & reliability
Availability
Available for early mornings, weekdays, evenings, weekends, and overnight shifts.
Licences & Certifications
- Driver’s Licence: Victorian Green P
- Responsible Service of Alcohol (RSA) – Clear to Work
- Barista Coffee Making Certificate – RGIT
- Working With Children Check (WWCC) – Employee
Timeline
Catering Attendant – Casual
Melbourne Convention and Exhibition Centre (MCEC)
07.2025 - 09.2025
Corporate Food & Beverage Attendant (Bar & Waitstaff) – Casual
Delaware North - MCG & Marvel Stadium
03.2025 - Current
Food & Beverage Attendant – Part-Time
Accor - Novotel & Ibis Styles Melbourne Airport
11.2024 - 03.2025
Senior Store Team Member - Part-time
Soo Good Wholesale
08.2024 - Current
Master of Project Management -
CQ University