Summary
Overview
Work History
Education
Skills
Sport
Timeline
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Armani Marsters-Gooridge

Murray Bridge,SA

Summary

I am a very dedicated worker and am always prepared to do an efficient job while working. I have been involved in many different job offers and practices. I value strong work ethic and positive services to clients and customers. I do my best and always abide by all codes of conduct and any other tasks asked of me. I am dependable, I am transparent and understanding. I am flexible, and am always willing to learn more.

Overview

5
5
years of professional experience

Work History

Retail Worker

Kmart Corporation
06.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Answered questions about store policies and addressed customer concerns.
  • Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.

Team Manager

Sports and Recreation
07.2024 - 07.2024
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.
  • Achieved project deadlines consistently by closely monitoring progress and proactively addressing any potential roadblocks.
  • Streamlined communication channels for increased efficiency in project execution and decision-making processes.
  • Created knowledge-sharing platform, facilitating easier access to information and best practices among team members.
  • Achieved significant improvements in team morale by recognizing and rewarding outstanding performance.
  • Developed risk management framework to minimize project delays and budget overruns.
  • Optimized resource allocation, ensuring right personnel were assigned to key tasks.
  • Coordinated with other department heads to ensure alignment of team goals with overall company strategy.
  • Conducted comprehensive market research to inform project direction, ensuring competitive edge.

Volunteer

LIV Golf Association
04.2023 - 04.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Promoted environmental awareness with educational workshops and hands-on activities.

Event Coordinator

Sports and Recreation
03.2019 - 03.2019
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Brainstormed and implemented creative event concepts and themes.
  • Conducted post-event analysis, identifying areas of improvement for future events.

Education

High School Diploma -

Tyndale Christian School Murray Bridge
Murray Bridge, SA
12.2023

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Store Cleaning
  • Cash Handling Accuracy
  • Store maintenance
  • Professional Appearance
  • Stock replenishment
  • Merchandise Display
  • Product Knowledge Expertise
  • Loss Prevention
  • Order Processing
  • Sales Promotion
  • Sales proficiency
  • Customer Assistance
  • Cash Register Operation
  • Friendly and Helpful
  • Customer Service
  • Attention to Detail
  • Adaptable and Flexible
  • Honest and Dependable
  • Team Cooperation
  • Strong Communication and Interpersonal Skills
  • Creative Thinking
  • Positive Customer Engagement
  • Decision-Making
  • Relationship Building
  • Engaging with Diverse Customers

Sport

I am a national and International Australian Golf and Softball representative. I have played lots of competitive golf and softball though have decided to make golf my main passion. It is a potential career pathway and I plan to pursue this area of my life in the foreseeable future. I have competed in New Zealand and the United States two times and have a world ranking in the top 50 with over 700 participants in my league. My journey has had its pitfalls and there were always days that seemed long and draining. Though when playing in competition as intense as what I've experienced it has taught me perseverance and to understand when my body needs to rest. 

Timeline

Team Manager

Sports and Recreation
07.2024 - 07.2024

Retail Worker

Kmart Corporation
06.2023 - Current

Volunteer

LIV Golf Association
04.2023 - 04.2023

Event Coordinator

Sports and Recreation
03.2019 - 03.2019

High School Diploma -

Tyndale Christian School Murray Bridge

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Armani Marsters-Gooridge