Summary
Overview
Work History
Education
Skills
Websites
Formal Qualifications
References
Training
Timeline
Generic
ARMELA MAGSALIN

ARMELA MAGSALIN

Sydney,Australia

Summary

Database Management and Optimization:

  • Extensive experience in handling large-scale operational data systems, particularly in the Tolling and Transport Industry.
  • Expertise in database design, migration, maintenance, optimization, and performance tuning across various platforms including PostgreSQL, SQL Server, SAP ASE, Oracle, and others.
  • Strong understanding of entity-relationship modelling and proficient in utilizing stored procedures, views, triggers, functions, and audit mechanisms.

Business Intelligence Reporting and Data Analysis:

  • Experience in creating REST APIs for data retrieval and optimization of database queries and procedures.
  • Skilled in transforming and modelling data, analyzing data trends, and presenting insights through reports and visualizations.
  • Experience in monitoring system operations, KPIs, customer care, and service enhancements using tools like Grafana and Power BI.

Application Design and Development:

  • Skilled in the end-to-end software development lifecycle, including requirements gathering, architecture decision-making, planning, design, development, testing, release, and maintenance.
  • Proficient in various programming languages and frameworks such as Shell scripting, Python, SQL, Sybase PowerBuilder, PHP, and web development tools like Django, Flask, Swagger, etc.
  • Demonstrated experience in system analysis and design, business requirements impact analysis, feasibility analysis, proposing solutions, functional design documentations, trainings and manuals to stakeholders.

Industry Experience and Collaboration:

  • Over 15 years of experience in NSW Tolling and Transport Industry, contributing to the development and maintenance of complex back-office systems. Extensive years of experience in Finance, Banking, Insurance, Payroll and Manufacturing sectors.
  • Proven ability to effectively communicate and collaborate with technical and non-technical stakeholders across different domains.
  • Experience working in Agile project teams, providing mentoring capability, and working productively with minimal supervision.

Overview

24
24
years of professional experience

Work History

Software Engineer, Maintenance and Support for Operations

Q-Free Australia Pty Ltd
02.2008 - 03.2024

PROJECTS:

Roads and Maritime Service - Electronic Tolling and Collection Back office System (ETCS) - Lead Software Engineer

  • Successfully delivered over 200 projects under the RMS Tolling Back Office system, ensuring smooth operations handling millions of motorist accounts and daily transactions.
  • Successfully led and delivered from start to finish critical ministerial projects such as the NSW Toll Relief Program
  • Implemented data security measures and industry standards like PCI compliancy.
  • Acted as a key player in project requirements assessment, system analysis, design, development, implementation, maintenance and support
    Worked closely with enterprise business analysts, data custodians, and stakeholders to understand requirements, build prototypes, and agree on solutions

The Harbour Crossing Tolling Project (HCTP)

  • Played a pivotal role in the central back office system development, project acceptance and implementation of TfNSW electronic toll collection for Sydney Harbour Bridge (SHB) and Sydney Harbour Tunnel (SHT). An electronic toll collection provided in a multi-lane free flow arrangement. Vehicles are identified through their carriage of On-Board Equipment (“tags”) designed for Australian toll roads, or through images captured by tolling cameras (Delivered in the last quarter of 2023)
  • Main contribution for the overall system design and analysis, application development, transaction and operation enhancement and optimization. Also implemented Business intelligence report for system and operation monitoring, KPI reporting, reconciliation, auditing, performance, alert and notifications.

The Sydney Airport System

This is comprised of three separate Central System instance for Ground Transport Access System, Taxi Holding Area, Bus and Limo Fee System. Task as Software Engineer for the following key project requirements:

  • Data Warehouse
  • Alarms Publisher
  • ROAM Backoffice for trip consolidations and billing
  • Web management interface for operations
  • Reports and System Monitoring

Senior Software Engineer - Financials, Manufacturing, Inventory, Supply chain Apps

Solutions Details Pte Ltd
10.2006 - 11.2007

Software Engineer - Construction and Engineering Solutions

IFCA MSC BERHAD
05.2005 - 10.2006

Software Developer - Integrated Loan System Application

Philippine Savings Bank
01.2005 - 05.2005

Software Developer - Pre-need plans system application

PetPlans Insurance
03.2004 - 01.2005

System Development Team Lead - Payroll, Accounting, Billing, Purchasing, CRM

Account Management Inc. for Philippine Shipping and Transport Company
05.2000 - 01.2004

Education

Skills

  • PL SQL
  • TSQL
  • Bash/Shell/Perl/PowerShell script
  • REST API (Flask, Django)
  • Grafana
  • MS Power BI
  • Databases (PostgreSQL, SAP ASE, SQL Server, Oracle, MySQL, InfluxDB)
  • Python
  • Sybase PowerBuilder
  • PHP
  • HTML/CSS
  • JavaScript
  • Oracle Developer

Formal Qualifications

  • Bachelor of Science in Computer Engineering (Year 1999)
  • Bachelor of Science in Business Office Administration (Year 1994)

References

  • Lance Brand, Senior Solutions Manager, Q-Free Australia, Level 7 107 Mount St., North Sydney, NSW, 2060, +61 417 024 459
  • Sonia Magpily, Senior Service Manager, Transport NSW Roads and Maritime Services, 12 Darcy Street, Parramatta, NSW, 2150, +61 459 848 133
  • Arthur Xirocostas, DBA, Principal Consultant, +61 412 590 928

Training

  • Microsoft Power BI
  • Python and Django Framework
  • Fundamentals of Java Programming
  • The Complete PHP MySQL Professional Course
  • Sybase Database and Performance Tuning
  • Mastering Transact SQL, Advanced T-SQL Tips & Techniques
  • Programming: Advanced T-SQL Tips & Techniques Administration, Unix
  • Secure SDLC Training
  • Security Awareness Training
  • PHP for Beginners to Master
  • Adaptive Server Enterprise 15.0
  • Oracle Developer Forms and Reports

Timeline

Software Engineer, Maintenance and Support for Operations

Q-Free Australia Pty Ltd
02.2008 - 03.2024

Senior Software Engineer - Financials, Manufacturing, Inventory, Supply chain Apps

Solutions Details Pte Ltd
10.2006 - 11.2007

Software Engineer - Construction and Engineering Solutions

IFCA MSC BERHAD
05.2005 - 10.2006

Software Developer - Integrated Loan System Application

Philippine Savings Bank
01.2005 - 05.2005

Software Developer - Pre-need plans system application

PetPlans Insurance
03.2004 - 01.2005

System Development Team Lead - Payroll, Accounting, Billing, Purchasing, CRM

Account Management Inc. for Philippine Shipping and Transport Company
05.2000 - 01.2004

ARMELA MAGSALIN