Aroha Tapaitau
Tarneit,VIC
Summary
Dynamic Checkout Supervisor with 24 years of experience overseeing teams of up to 30 staff members within high-traffic stores. Leads by example and monitors performance to identify and target service discrepancies. Evaluates assigned groups and recommends additional training and process improvements.
Overview
23
23
years of professional experience
Work History
Checkout Supervisor
Manukau Pak N Save
06.1998 - 05.2021
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Skills
- Operations Leadership
- Staff Training
- Issue Resolution
- Time Management
- Store Opening and Closing
- POS System Troubleshooting
- Retail Operations
- Till Counting
- Customer Service
- POS Systems
Timeline
Checkout Supervisor
Manukau Pak N Save
06.1998 - 05.2021
Similar Profiles
Chichi OnwudiweChichi Onwudiwe
Current Employment at Pak 'n' Save ManukauCurrent Employment at Pak 'n' Save Manukau
Daniel NetDaniel Net
Director of Sales and Marketing at Fresh & Save, ManukauDirector of Sales and Marketing at Fresh & Save, Manukau
Ashley LewisAshley Lewis
Barista/Cafe Worker at Pak N SaveBarista/Cafe Worker at Pak N Save
GAGANDEEP SINGHGAGANDEEP SINGH
Container Unloader at MaxisafeContainer Unloader at Maxisafe
Indya Ford - KarenaIndya Ford - Karena
Warehouse Worker at Charters PapersWarehouse Worker at Charters Papers