Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Additional/Personal Information
Generic

Arpana Singh Thakuri

Canington,WA

Summary

I am a highly motivated and customer-focused professional with a passion for delivering exceptional service with a strong background in nursing. Skilled in communication, teamwork, conflict resolution, and problem solving, with a strong desire to pursue a career in cabin crew. Proven ability in handling emergency management, leading teams and enhancing service quality. Committed to maintaining the highest safety standards and delivering outstanding passenger experiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Registered Nurse/ Shift Coordinator Nurse

Bentley Health Service
06.2022 - Current
  • Demonstrated superior communication, interpersonal skills and emotional intelligence while supporting clients from multicultural backgrounds.
  • Provided leadership and managed critical emergency situation in a timely manner.
  • Delivered patient care and emotional support in high-stress settings.
  • Trained in emergency response, and CPR.
  • Handled high-pressure situations and conflict resolution with composure and professionalism.
  • Utilized critical thinking skills to prioritize tasks appropriately.

Waitress/Café worker

Dangelo café
02.2019 - 06.2022
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Collaborated with team members to meet customer needs in a professional timely manner.
  • Maintained cleanliness and organization of dining area, adhering to health regulations.
  • Managed multiple tables efficiently in a fast-paced environment.

Education

Bachelor of Science - Nursing

Curtin University
Perth, WA
06.2022

Skills

  • Customer Service excellence & Conflict Resolution – Deliver exceptional service and calmly resolve patients concerns to ensure satisfaction
  • Strong interpersonal and Communication Skills – Clearly convey information to teams and client, both verbally and non-verbally
  • Calm Under Pressure – Maintain professionalism and efficiency during challenging situations
  • Safety Awareness & Emergency Response – Trained to remain alert and act swiftly during emergencies to protect passenger safety
  • Leadership: Proven ability to lead teams, mentor staff, and manage patient care in a dynamic rehab environment
  • Multicultural Sensitivity and team collaboration – Comfortable working with people from diverse backgrounds, respecting cultural differences onboard and work seamlessly with team to ensure a safe, organized, and welcoming environment
  • Attention to Detail – Ensure all procedures, and checks standards are followed accurately
  • Time Management – Prioritize tasks and manage duties efficiently
  • Flawless Grooming and Personal Presentation

Certification

  • Student Ambassador Curtin 2021
  • Basic Life Support (BLS) and CPR– 2025
  • Health and Safety Representative(HSR), Current at Bentley Health Service.

Languages

English – Fluent in writing and speaking
Nepalese- Fluent in writing and speaking

Timeline

Registered Nurse/ Shift Coordinator Nurse

Bentley Health Service
06.2022 - Current

Waitress/Café worker

Dangelo café
02.2019 - 06.2022

Bachelor of Science - Nursing

Curtin University

Additional/Personal Information

  • Age:24
  • Gender:Female
  • Australian Nationality
  • Willing to relocate.
  • Fully vaccinated and passport-ready
  • Excellent physical condition and able to meet cabin crew medical and grooming standards


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Arpana Singh Thakuri